Is it reasonable to detain the management fee of the property company?

It is unreasonable for you to detain the property management fee (refusing to pay the property service fee), which infringes on the interests of other owners and the interests of the property, and fails to fulfill your obligations as owners (paying the property fee). When the fifth floor is renovated, the property has informed the relevant renovation management regulations on the fifth floor and made regular inspections, so the property has done its duty, and you can't fail to pay the property fee. As far as the property is concerned, the fifth floor can coordinate your infringement, but there is no responsibility.

The water leakage caused by the residents on the fifth floor infringes on your rights and interests. You should claim compensation from the fifth floor residents, and the court supports it. Because you have been infringed for a long time, I suggest you keep the relevant evidence you have received, such as photos, maintenance documents, and records of the fifth floor requesting property coordination to stop infringement. If you turn a blind eye to the loss caused by water leakage on the fifth floor, I suggest you take legal procedures to solve it.

Now many people have some misunderstandings about the work content and responsibility scope of property management companies. Unless there is an agreed service in the property management service contract, social problems do not belong to the service or responsibility of the property management company. There is water leakage upstairs. Many people don't go to the parties to solve it themselves for reasons such as saving face and blocking neighborhood relations. The third party has no responsibility. If you have to impose the responsibility on a third party, for example, if you let the driver drive, then the driver's responsibility is related to driving. Suddenly you let him buy another pack of cigarettes, so because you are the boss, he will usually buy it back.