No matter whether the house leaks or the property complains.

First, the house leaks, and the property complains no matter what it does.

1, regardless of the nature of house leakage, it needs to be handled according to the situation, as follows:

(1) If the house leaks water during the warranty period, the developer shall bear the responsibility. At this time, regardless of the property, you can sue the developer and demand compensation for losses. Due to normal loss caused by water leakage in public areas, the property is responsible for maintenance;

(2) If it is tap water after the warranty period expires, the owner shall be responsible for the maintenance of the water leakage caused by the normal use of the facilities in the house, and the expenses shall be borne by the owner, and the property shall not be liable.

2. Legal basis: Article 41 of the Regulations on Quality Management of Construction Projects.

In case of quality problems in construction projects within the warranty scope and warranty period, the construction unit shall fulfill the warranty obligations and be responsible for the losses caused.

Article 55 of the Regulations on Property Management

If there are potential safety hazards in the property, which endanger the public interests and the legitimate rights and interests of others, the responsible person shall timely repair and maintain it, and the relevant owners shall cooperate.

If the responsible person fails to perform the maintenance obligation, it can be maintained by the property service enterprise with the consent of the owners' meeting, and the expenses shall be borne by the responsible person.

Second, how to compensate for the losses caused by the house leaking rain?

The compensation for the loss caused by the house leaking rain needs to be judged according to the situation, as follows:

1, the first thing is to find the infringer, whether it is the developer, tenant or property. If it is a tenant, the injured party can negotiate with the tenant to see if it can reach an agreement with the other party on the amount of compensation;

2. If both parties fail to negotiate, or if negotiation fails, the losing party shall demand compensation from the other party according to the actual losses it has suffered, including the cost of materials for maintaining the house, the labor cost of hiring professionals to maintain the house and other losses caused by its own maintenance of the house.

3. In case of water leakage caused by the developer or the property management company, the other party may be required to bear the liability for breach of contract according to the contract signed by both parties. If the specific liability for breach of contract is not stipulated in the contract, or the liability for breach of contract is not clear, the other party may be required to bear the corresponding liability for compensation according to the actual loss.