What crm should the property industry use? What are the functions of operational CRM?

FIXCRM establishes a unified contact interface with customers by integrating various contact channels with customers, such as CallCenter, Web, Email, fax/mail, etc. On this basis, the application system of all customer-related businesses, such as sales management, marketing, customer service and support, based on customizable business processes, is established to form an inter-departmental business processing collaborative environment; Through the analysis of a large number of data generated by enterprises in the process of contact with customers and customer-oriented cooperation, we can identify customer rules, guide the operation process of enterprises, further improve the interactive relationship with customers, and discover and capture more market opportunities.