Does the customer service in the sales department need to stand outside the door?

The customer service in the sales department doesn't need to stand outside the door. When a customer arrives at the sales office, the sales front desk first stands up and greets him with a smile, opens the door for the customer, greets, guides, initially asks the customer's intention, receives the customer to sit down, and delivers tea. Say hello when customers come, don't stand outside the door all the time.

Sales department customer service reception guide

Standardize the daily behavior and work requirements of receptionists, and provide customers with a comfortable, convenient and civilized purchasing environment. It is suitable for customer service and employee management in the marketing stage of the sales center taken over by the property management company. The store manager is responsible for the overall work of the customer service reception department. The store manager is responsible for the daily management, attendance, scheduling and supervision of the reception staff.

Regularly organize employees' business study and attendance check and implementation. ? Check and supervise the daily work of customer service and gfd, and correct the problems in time when found. Manage the consumption of drinks in the water bar, ensure that every consumption is recorded and avoid unnecessary waste.

Customer service personnel should pay attention to personal hygiene and the cleanliness of body and skin. Before going to work every day, female customer service staff should wear light makeup, not heavy makeup. Keep your hair clean and tidy, and the length should not exceed your neck. The long hair of female customer service staff should be combed or coiled. Keep the uniform neat and wrinkle-free, and do not wear work clothes outside working hours.