What is the service standard of three-level property management?

Basic conditions:

The community is closed; There is a fixed management service room.

The greening rate is above 25%; More than 500 square meters of green leisure activity centers and venues.

Fixed activity hall 100 square meters; There are simple sports equipment and facilities.

Public order maintenance:

The guard room is clean and tidy, and the staff are dressing. Designated personnel shall be on duty 24 hours a day, and the main entrances and exits shall be on duty for at least 8 hours. Verify the entry and exit of motor vehicles in this area and register foreign motor vehicles.

Patrol according to the specified route and time, including at least 5 times at night, each patrol is not less than 1 hour, and make patrol records. Ask suspicious personnel during the patrol, and report to the relevant departments immediately when you find fire or public security hidden dangers and accidents.

Public entertainment facilities and pools in the community shall be provided with safety warning signs.

Guide motor vehicles to enter and leave the community in an orderly manner, drive in an orderly manner, and park at designated locations. Non-motor vehicles are parked neatly.

Take care of public property.

The fire escape is unblocked, ensuring that the fire fighting equipment can be started at any time.

Cleaning service:

The public * * * areas (hardened ground, primary and secondary roads) in the residential area should be cleaned 1 time every day, clean and tidy; Outdoor signs, billboards, mailboxes, etc. Wipe 1 time every half month.

* * * Corridor is cleaned every day 1 time; Handrails should be scrubbed twice a week to keep them clean and tidy.

According to the actual situation of the community, garbage bins, garbage bins and garbage bags are reasonably arranged.

Collect garbage according to the entrance of the building, one day 1 time.

Garbage removal will be cleaned every day, and there will be no overflow of trash cans and bins. Garbage facilities are cleaned twice a week, and there is no smell.

Glass in public areas shall be scrubbed every month 1 time.

Timely clean up the water, snow and fireworks on the main roads and main roads in the jurisdiction.

Carry out disinfection work according to the actual situation, put disinfection drugs in time, and effectively control the breeding of harmful organisms such as rats, cockroaches, mosquitoes and flies.

Keeping pets conforms to the relevant regulations, persuading violators and reporting to relevant departments for handling.

Property management enterprise qualification refers to the qualification certificate of property service enterprise, and enterprises without qualification cannot engage in property management. Property management enterprise qualification grade is divided into one, two and three levels. The competent construction department of the State Council is responsible for the issuance and management of the qualification certificate of the first-class property management enterprise. The real estate departments of the people's governments of provinces and autonomous regions are responsible for the issuance and management of the qualification certificates of secondary property management enterprises, and the real estate departments of the people's governments of municipalities directly under the Central Government are responsible for the issuance and management of the qualification certificates of secondary and tertiary property management enterprises, and accept the guidance and supervision of the construction departments of the State Council. The administrative department of real estate of the municipal people's government with districts shall be responsible for the issuance and management of the qualification certificates of three-level property management enterprises, and accept the guidance and supervision of the administrative departments of construction of the people's governments of provinces and autonomous regions.