Interim Measures of Guangzhou Municipality on Property Management (revised on 20 18)

Chapter I General Provisions Article 1 In order to standardize the property management activities of this Municipality and safeguard the legitimate rights and interests of owners and property service enterprises, these Measures are formulated in accordance with the Property Law of People's Republic of China (PRC), the Regulations on Property Management of the State Council, the Regulations on Property Management of Guangdong Province and other laws and regulations, combined with the actual situation of this Municipality. Article 2 These Measures shall apply to the property management activities within the administrative area of this Municipality.

The term "property management" as mentioned in these Measures refers to the activities of the owners to maintain, conserve and manage the houses, supporting facilities, equipment and related sites by hiring property service enterprises, and to maintain the environmental sanitation and related order in the property management area.

According to the contract or the owner's own management, the owner carries out maintenance, conservation and management of the houses, supporting facilities, equipment and related sites in the property management area, and maintains the environmental sanitation and order in the relevant areas. , should be implemented with reference to these measures. Article 3 For old residential areas with incomplete supporting facilities and poor environment, the District People's Government shall, in combination with the comprehensive improvement of urban environment, improve supporting urban and rural infrastructure and public service facilities, and gradually improve the comprehensive environment of old residential areas. The scope of the old residential area shall be determined by the District People's Government.

Where property management needs to be implemented in old residential quarters where property management has not been implemented, the neighborhood offices and the Town People's Government where the property is located shall, after soliciting the opinions of relevant owners, reasonably determine the property management area, and guide and assist the owners to set up owners' meetings, elect owners' committees, and hire property service enterprises. Article 4 The municipal and district people's governments shall incorporate property services into the development planning, community construction and community management system of modern service industry; Establish and improve the socialized and market-oriented property management mechanism, and encourage the adoption of new technologies and methods to improve the property management and service level. Fifth city real estate administrative departments to organize the implementation of these measures, responsible for the supervision and management of property management activities in the city. The sub-bureau of the municipal real estate administrative department (hereinafter referred to as the sub-bureau) is responsible for the supervision and management of property management activities in this area.

Neighborhood offices and town people's governments shall, jointly with district sub-bureaus, guide and assist the establishment of owners' congresses and the election of owners' committees in their respective jurisdictions, supervise the daily activities of owners' congresses, owners' committees and property service enterprises, and mediate and handle property management disputes.

Residents' committees and villagers' committees shall establish a coordination mechanism between owners, owners' committees and property service enterprises, and assist neighborhood offices and town people's governments in guiding and supervising community property management activities. Sixth real estate administrative departments and neighborhood offices, the town people's government shall organize the publicity and education of property management laws, regulations and rules, and enhance the self-management ability and awareness of owners.

District sub-bureaus shall regularly organize relevant staff of sub-district offices, town people's governments, residents' committees and villagers' committees, as well as members of owners' committees and supervisors of owners' board of supervisors to conduct legal knowledge training on property management, and the required funds shall be included in the financial budget of the people's government at the same level. Seventh real estate administrative departments and neighborhood offices, the town people's government shall strengthen the supervision and inspection of community property services, and the real estate administrative departments shall impose administrative penalties on property service enterprises. , should be announced to the public in a timely manner.

Real estate administrative departments, street offices and town people's governments enjoy property management information such as property management filing, credit and punishment of property service enterprises. Article 8 The administrative departments of real estate, price, public security, urban management, transportation, industry and commerce, environmental protection, quality supervision and other comprehensive law enforcement organs of urban management shall, in accordance with their statutory duties, strengthen the supervision and management of housing safety, property charges, public security and fire fighting, public order, environmental sanitation, the use of houses and facilities and equipment within the property management area, establish a complaint registration system for illegal acts, and deal with illegal acts within the property management area according to law.

Water supply, drainage, power supply, gas supply, communication, cable television and other franchised service units shall, in accordance with the relevant provisions and the contract, do a good job in special services within the property management area. Article 9 Property management industry associations shall strengthen the training of employees of property service enterprises, assist relevant government departments to mediate and handle property management disputes, establish integrity files of property service enterprises and their employees, publicly criticize acts that violate laws, regulations and industry norms, strengthen self-discipline management of the industry, and promote the healthy development of the industry. Article 10 The matters that the construction unit, the realty service enterprise, the owners' congress and its preparatory group, the owners' committee, the owners' board of supervisors or the neighborhood offices and the town people's government should announce, publish, announce or publicize to all the owners according to the regulations can be notified to all the owners by written notice, announcement in a prominent position in the realty management area, announcement through the electronic voting system for owners' decision-making, or other means agreed in the management regulations and rules of procedure; Publishers should choose one or more notification methods that are convenient for owners to refer to. Chapter II Property Management Areas Article 11 Construction units, property service enterprises, sub-district offices and town people's governments shall delimit or determine property management areas in accordance with the provisions of Article 7 of the Regulations on Property Management in Guangdong Province, and apply to the district branch where the property is located for filing procedures in accordance with the provisions of Articles 12 to 15 of these Measures. If the submitted materials are complete and meet the statutory requirements, the district branch shall issue a written receipt stamped on the spot.

If the property management area delineated or determined by the construction unit, the property service enterprise, the subdistrict office and the town people's government is unreasonable, the district branch shall put forward opinions within 5 working days from the date of receiving the filing materials.