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How to write the year-end summary of cleaning work
1. Title: The title is the name of the summary, which should be drawn up according to the content and time limit of the summary.
2. Text: The summary writing mainly includes achievements and gains, experiences and understandings, including positive experiences, negative lessons, shortcomings and problems, suggestions for improvement, and efforts.
3. Signature: Write down the signature and date.
A brief year-end summary of aunt cleaning Fan Wenyi:
Dear leaders and colleagues
Hello, everyone:
20xx years are about to pass. In summing up the harvest of this year, we also hope to have a new future. I joined the company because the company leader gave me a chance. Unconsciously, I have worked in this position for recent years. During this year, I am very grateful to every leader and employee of the company. You taught me how to be a man and how to do things, and made me understand a lot of truth. In order to work better in the future, I firmly believe that under the leadership of the company, our future is bright and happy. I will summarize my work in the past year as follows:
First, personnel management;
Strengthen the ideological education of employees and treat every employee as a family member. Now all employees have recognized the existing management model and system, ensuring the stability of the team and the loss of employees, laying a solid foundation for the next work.
Second, do a good job in safety and cleaning knowledge training for new and old employees. During this year, the company attached great importance to the safety education and practice of cleaning staff, conducted safety training and practical training for new and old employees for many times, trained new cleaning staff on cleaning knowledge, and strengthened practical training according to different positions, so that cleaning staff could quickly master the use of cleaning supplies and become a qualified office cleaning staff.
Third, strictly control the use of consumables, control costs and increase benefits.
In response to the company's call for energy saving and consumption reduction, all cleaning staff, according to their own actual situation, do more cleaning without dead ends and reduce the losses caused by inadequate equipment maintenance. Dust the carpet frequently and clean it more, so as to reduce the overall care of the carpet and prolong its service life. Everyone in the cleaning staff can turn off the lights when people leave. After using up the water, there is no drop of water, starting from bit by bit, saving every drop of water and electricity for the company.
Fourth, the image law strengthens the image and improves its own quality. In order to do a good job in cleaning, I insist on strictly demanding myself and every cleaner to set an example, wear a dress badge, keep clean, energetic and honest. During my work, I met the company leaders and every colleague took the initiative to say hello. Assess the quality and attitude of each cleaner, so that each cleaner loves his job and pays attention to dedication. Correctly understand your own work and value, correctly handle the relationship between bitterness, gain and loss, personal interests and company interests, adhere to professionalism, integrity and dedication, and do a good job every day with a brand-new mental outlook.
In May and June, strengthen the control of peripheral greening and maintain outdoor lawns and indoor green plants.
In the aspect of greening maintenance, we should formulate our own set of management measures and do a good job in watering, fertilizing, pruning, pest control and so on regularly. Indoor green plants have been replaced to increase nutrients in the soil, fertilize, prune and remove pests, and move regularly to make our environment more beautiful and green everywhere. Create a fresh and pleasant working environment for everyone.
Sixth, put forward diversified service plans.
Since the implementation of diversified services, the cleaning team has tried various diversified services through continuous efforts, including cleaning floors 35, 32, 22, 2 1, etc., providing on-site services for owners who need services to ensure that their daily work is not affected and the service level is not reduced. This is inseparable from the concerted efforts of Qi Xin. Seven, cooperate with * * * property management department to complete the work of optimizing the standard demonstration building.
In view of the inspection of the Property Management Section, the cleaning team and various departments of the company cleaned the B2 to 42nd floors, and painted the B2, B 1, 15 and 28th floors, and did a lot of cleaning work. Ensure the overall sanitation of the building without dead ends and complete the cleaning work of the optimized standard demonstration building. Thank you again for your support.
Eight, the shortcomings in the work and the direction of future efforts
In the past few years, I have done some work and made some small achievements. Although it has been recognized by leaders, there are still many gaps from the requirements of leaders and owners: for example, the sense of innovation in work is not strong, and you can't work creatively. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to colleagues, unite all members of the company to work hard, live up to the expectations of leaders and employees, and strive to be an excellent employee and, better yet, an excellent team.
202 1 our cleaning team should be strict with ourselves and constantly strengthen the construction of work style. I can do it in style, be disciplined, unite with colleagues, be pragmatic, optimistic and enterprising, always maintain a rigorous and serious work attitude and meticulous work style, and be diligent and hardworking. Carry forward the fine tradition of hard work and helpfulness in life, always be honest, work diligently, manage the house diligently, always remember your responsibilities and obligations, be strict with yourself and always play an exemplary role. Cleaning is not worth mentioning in the eyes of many people. I used to think so, too, but since I really came into contact with the actual work, I found it not easy. I think ordinary work should be listened to silently. Please wait and see 20 16. Our achievements will not stop there. With your efforts, our company will become bigger and stronger. I hope everyone will join us.
Join hands to create our future. Thank you!
A brief year-end summary of aunt cleaning Fan Wener:
For a mall cleaner like me, although my career may seem unremarkable, I also have my own professional ethics and will not perfunctory. As a senior cleaner who has worked for several years, I feel that my performance after coming to the mall is also very good, although there will be some mistakes and accidents occasionally. But I always have my own bottom line in my work. I will never fool, but I will clean it carefully and make the mall look clean and bright because of me. The following is a brief summary of my performance during this period:
First, ideologically
As a cleaner in a shopping mall, although I am very tired when I am tired, I am only temporarily tired, and I still have a long rest time every day. And I also make a clear distinction between rest and work, just like I won't clean up at night because I should get off work, but I will clean up before I go. After all, this is my duty. As a cleaner, I don't feel any inferiority because of my work. Everyone eats by their own efforts, and I think there is no problem. At work, if I meet other people who may disturb my work, I won't feel any emotion, but I will let them solve their problems first, because I know that customers come to the mall to have a happy time, and since I am also a member here, it is necessary for people who come here to come and go happily instead of being angry with my bad attitude. So smiling in front of customers all the time is what I have been doing.
Second, at work.
Although I am only a cleaner, I think my job is also very important. If it weren't for my work, the mall would be a mess. My daily work is also planned, such as when to clean the toilet and when to clean the floor, which are all necessary. If it is too late to clean the toilet, it may be that the toilet paper is gone or blocked, so it should be disposed of in time. Therefore, it is necessary to go to the toilet regularly. Except for accidents, the floor needs to be cleaned before or after the opening of the mall. If you clean the floor when there are many people, something will definitely happen. I don't think I can afford this responsibility if it causes casualties or property damage. As a cleaner, it's not just that. If you want to be a good cleaner, you have to be patient besides being careful, and you can let yourself sink down and clean up before you can really clean up. Although I have done well, I still have a long way to go before I am excellent, so I will definitely continue to work hard to make myself do better in my future work.
20xx years are about to pass. While summing up the harvest of the year, everyone hopes to have a new future. Unconsciously, I ended my year's work in my new post. It is summarized as follows: With the care, help and support of the leaders and all comrades, I have closely focused on ensuring safe production, giving full play to my post functions, constantly improving working methods, improving work efficiency, adhering to high standards and strict requirements, and always taking "safety first" as the criterion. Strictly implement the "six prohibitions" and resolutely put an end to habitual violations. All work tasks have been successfully completed. I always put learning in an important position and strive to improve my overall quality.
I. Work performance in the past year
(A) to strengthen the image and improve their own quality. In order to do the basic work of the team well, I insist on being strict with myself, pay attention to setting an example and treat others sincerely. First, I love my job and pay attention to dedication. I have a correct understanding of my work and value, correctly handle the relationship between joys and sorrows, gains and losses, personal interests and collective interests, adhere to professionalism, integrity and dedication, and second, temper my skills and improve my skills. After a year's study and exercise, I earnestly learn the strengths of others, get rid of my own shortcomings, humbly ask leaders, engineers and colleagues, and improve my skills through continuous study and exploration.
(2) Be strict with yourself and constantly strengthen the construction of work style. Over the past year, I have been strict with myself, always taking plain, willing to pay and obscurity as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work. At work, regulate all your words and deeds with systems and disciplines, strictly abide by various rules and regulations, respect leaders, unite with comrades, be modest and prudent, and constantly improve work style; Insist on doing things that are not good for the team. Work with team members with one heart and one mind, don't care about doing more and doing less, just hope to complete all the work successfully.
Second, the shortcomings in the work and the direction of future efforts
Although some achievements have been made in the work in the past year, there are still some shortcomings, mainly because the management level is not strict enough, the study and technology are not hard enough, and there is still a certain gap compared with experienced colleagues. In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better. Timely put forward reasonable suggestions and solutions for leaders' reference to ensure safe production and stable gas supply in the station. In short, over the past year, I have done some work and made some achievements, but there are still many gaps from the requirements of leading comrades: my sense of work innovation is not strong and my creativity is not enough. In the future work, I will carry forward my achievements, overcome my shortcomings, and do all the work conscientiously with a highly responsible attitude. Pay more attention to my colleagues, unite all the team members to work hard and live up to the expectations of leaders and comrades. That's about it. Let's make a slight change.
In the past 20xx years, under the guidance and strong support of company leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", in line with the company management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality-oriented", with "improving the level, creating benefits and building brands" as the company's development goal, and through the joint efforts of all employees in the department, with "service first"
1, personnel management
After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel. At present, there are xx people, and 9 people have left and transferred jobs this year. Among them, the reservoir area was transferred 1 person, and 8 people left their jobs.
Step 2 cultivate
Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning. On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust. We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit. After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.
3. Cleaning work mode.
Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results. On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7f- 16f, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet. In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the construction of the second floor and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards. In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.
4. Completion of cleaning work
(1) Complete the establishment of cleaning staff and timely correction of working mode.
(2) Complete the daily sanitary maintenance of the public areas of the building.
(3) Complete the land reclamation of the newly settled floor.
(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.
(5) Complete the removal of construction waste.
(6) Finish the second cleaning of the external wall of the building.
(7) Complete the peripheral ground scouring work.
(8) Clean the b 1 parking lot twice a month. (Not responsible for daily cleaning)
(9) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor.
(10) Finish waxing and maintenance of wood every quarter.
A brief year-end summary of aunt cleaning Fan Wensan:
This year's work is over. During this year, I did my due diligence, did a good job in the sanitation work in my area, and kept the whole area clean and tidy. I am quite satisfied with my work performance this year, because I am very serious about my work every day and have finished my work with my heart. Now this year's cleaning work is over, and the new year's work is about to begin. I think I have to make a summary of this year before that.
I. Work aspects
My job is mainly cleaning and removing garbage. These are very simple jobs, but if I want to do it well, I must be serious. When I clean, I will pay attention to the dead corner of hygiene, so that every corner of my area is clean. My purpose is to clean up, not just the degree of work. Do it carefully every day, and you won't be so tired. Once you have lazy behavior, you don't want to work hard.
Second, personal performance.
I am very serious this year, and I will clean up very carefully. I will do what I have to do. Although I am only a cleaner, I will try my best to do whatever I do. I will abide by the company's regulations during working hours and will never do anything that violates them. I will arrive at my post on time every day. Although I won't inspect my post, I can rest early when I'm finished. Whether you check yourself or not, you should consciously do your job well. This year, I also strictly obey the leadership's command and arrangement, and will not do something that is not allowed. I did what an employee should do.
Third, personal income.
In fact, many jobs will have some skills, and so will cleaning work. Different cleaning methods should be adopted for different objects, so that you can do a good job and improve work efficiency. There are many detergents with various functions on the market now, and reasonable use can make you finish your work more easily. Although there will be times when you are tired at work, as long as you have enough rest, you can restore your motivation and continue to work hard.
The new year's work is about to begin. Although I have achieved very good results this year, I can't be proud of it. In the new year, we should also try our best to do our own work and finish what we should do with our colleagues, so that everyone can have a good working and living environment. I will do my daily work diligently, which is what I have to do as a cleaner.
The above is what Bian Xiao shared today, and I hope it will help everyone.
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