Quality of property manager

Necessary qualities of a property manager

Property managers are under great pressure, and they are "so-and-so managers" with achievements, but they are nothing without achievements, but they should pay attention to their work anyway. What qualities must a property manager have?

First of all, the number in your mind

Whether you are in charge of the whole country, a region or a project, you should blurt out detailed data about the target year, month, difficulty, highlights, employment and financial ABC. There must be a clear network in my head, and these guys who eat are sorted out. Anyone who calls to ask, temporarily looks up the table and turns to ask his subordinates, the work is definitely not solid.

Second, I think while loading things in my heart.

What stage of management is normal, what kind of problems are key, whether the resources of ideas and means to solve these problems are appropriate, and whether the actual effect is obvious, we must have this account in our hearts.

The key to finding the critical path in the information explosion is the accumulation of experience, exposing the rhythm and level of problems is the art of management, and the thinking structure, resource acquisition and implementation of solving problems are the embodiment of strength.

If you want to do well and do your best, an excellent property manager must have a good idea. Please forgive him (her) if he is absent-minded while eating and digressing while chatting. He is a mental worker.

Third, there is a job in hand.

Various statements, reports, PPT, articles, media, beautiful pictures, activities, friends circle, speeches, negotiations, storms and visits.

It's not easy to say that there is no leakage, no running errands and no water leakage. If he doesn't answer your phone, return your messages, participate in WeChat chat and often miss parties, please forgive him (her), he (she) is a manual worker.

Fourth, talk about the team and keep it in mind.

Property management is to lead troops to fight. If you want people to make up their minds to cooperate with you, you can take this mountain with a wave of your hand. Why?

Man is the simplest and most complicated creature. Simplicity means respect. The so-called complexity means that the demand is diverse and constantly changing. Excellent team leaders should be good at analyzing and sorting out these diverse and ever-changing needs in time, and meet them in reality or in the future or psychologically according to their own resources. If people dare to do it with you, they will do it with you, and they will do it with you from the heart.

It's not enough to talk, and it takes a long time. You can't just rest assured. Time is too short to watch.

5. Turn your face and turn your face.

No one is worth pleasing except the master.

The property management team is the army, and the army is going to fight. It's okay to make out after work. Can't go to the battlefield, can't attack the mountain.

So do suppliers and outsourcers. You come to me for business, but you can't just do business. You should do business with ideal business, industry benchmark business and the highest standard of self-improvement. This is definitely good for me, and fundamentally good for you.

Criticism and praise are both management tools. When to praise and when to scold is a management skill, the purpose is to stimulate the state to achieve results. So, swearing is no big deal. In the past, there was no injustice in recent days, and people turned to embrace drinking. After many years, they are all comrades-in-arms and brothers.

Sixth, say no bravely.

No matter how scientific the company management is, there are still some inadequacies. Pre-planning and site management do not match, the power given does not match the actual management, and the superior support is not in place. You lead everyone to vomit blood, and the performance appraisal ranks last. There are always places where management is not in place, so you should give the leaders room for progress. Don't hold back, you are vulnerable to internal injuries. Bravely saying no is also a responsible attitude towards the cause.

Seven, appear in the most difficult place.

What does a property manager do? Is to carry things! If you have set a goal, made a plan, matched resources and mobilized in place, don't make trouble step by step. Where the property fee collection rate is low, where the service satisfaction rate is low, where the team state is wrong, and where there is an emergency, you jump there. It is valuable to solve these problems, and it is more meaningful to deal with them.

Eight, good at rest

When assessing the property manager, there is no need to see how many classes you have taken, how many documents you have written and how many flatteries you have made.

For enterprises, solving problems is valuable, and solving problems should be based on healthy body and full mental state.

Therefore, how to get out of the saturated work gap and be good at rest is also a compulsory course for an excellent property. Only when you can rest can you work better.

Nine, invincible Xiao Qiang

A lot of work in property management didn't go as planned. There are many unexpected things. Only when I encounter problems and difficulties, do I find you here. You are not a fairy, and you may not be able to do everything.

At this time, you should have the resilience to solve problems and the confidence that you can do it without me. There is a retreat called victory, and there is a persistence called victory. There is a kind of abandonment called liberation, and there is a kind of struggle called liberation. The road is made by people, and the most beautiful scenery is beyond the reach of ordinary people.

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