How does the property customer service call the owner's community to activate the public maintenance fund?

Property customer service needs to follow the following steps when calling the owner's community to enable the public maintenance fund:

1. Understanding policies and regulations: First of all, the property customer service needs to understand the relevant policies and regulations in the region, including the management measures for the use of public security funds and the charging standards. This information can usually be obtained from the official website of the local government or the property management office.

2. Communication preparation: Before making a call, the property customer service should prepare relevant materials and information in advance, such as the identity information of the owner and the payment method of the public security fund. This can communicate with the owner more efficiently.

3. Inform in advance: Before the public maintenance fee is implemented, the property customer service needs to inform the owner in advance, telling the purpose, amount and payment method of the fee. This can be achieved by telephone notification, official letter or community announcement.

4. Answer questions: The owners may have various questions and doubts, and the property customer service should listen carefully and answer their questions. You can prepare a list of frequently asked questions, including the purpose of the public welfare fund, the payment period, how to inquire about the relevant income and expenditure, etc., so as to answer the questions of the owners in time.

5. Provide support: If the owner has difficulties in payment or other problems, the property customer service can provide appropriate support and help. This may include deferred payment, installment payment or on-site service.

Generally speaking, when calling the owner to activate the public maintenance fund, the property customer service needs to have a deep understanding of the policies and regulations, and let the owner know the relevant information of the charges and provide support and help through communication and answering questions with the owner.

If there are no specific policies and regulations, you can try the following steps:

1. Communicate directly with the owner by telephone to inform the specific matters and related information of the opening of the company.

2. Answer the questions and doubts that may be raised by the owner and try to provide specific solutions.

3. Provide payment methods and deadlines for the owners, and ensure the timely payment of public security funds.

4. If the owner has payment difficulties or other problems, he should actively seek solutions, such as delaying payment, installment payment or providing relevant subsidies.