Attribute mark of package

Complain about the property, because it was the fault of the property and gave the bag to the wrong person.

Although the recipient of the parcel is a personal name, it is generally impossible for a courier company to enter a closed residential area to send mail when delivering the parcel, so the courier mail is sent to the residential property in a unified way, and then transferred to the recipient after the property is signed (there must also be a signing record between the property and the recipient). In your case, if you can't show the receipt record, the property should take full responsibility. You can complain about the property and demand compensation from the property. At the same time, you should contact the courier company and ask them to provide a copy of the property receipt as proof of rights protection.