12345 is the property afraid of complaints?

12345 is the property afraid of complaints? The answer is yes. 12345 belongs to the government convenience service hotline, which is a public service hotline set up by various governments for the general public. When people have objections to the services, fees and prices of residential properties, or encounter other difficulties, they can call this number to make complaints and feedback. After the complaint is accepted, the relevant departments will contact the residential property and take corresponding treatment measures and solutions. Therefore, the property usually attaches importance to and takes seriously the complaints from 12345.

12345 what problems is the service hotline usually used to solve?

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.

6. Strengthen the construction and management of hotline operation platform.

7, organize and guide the hotline staff training;

8. To undertake other tasks assigned by relevant state organs.

To sum up, the quickest way to complain about the property is to call 12345 for consultation. 12345 is the convenience service hotline of local municipal governments, which is used to help people solve difficulties and problems encountered in life and production.

Legal basis:

property management regulations

Article 49

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property management enterprises in property management activities.

Article 46

Property management enterprises shall stop acts that violate laws and regulations such as public security, environmental protection, property decoration and use in the property management area, and report to the relevant administrative departments in a timely manner.