How does New Hope Property complain to the leaders?

Complaints about property management personnel can find the property manager. If it is a minor problem of property management, or the attitude of the property staff is not good, just ask the property manager. Strictly speaking, the property manager is the highest decision-maker of residential property and has great management autonomy. If the complaint to the property manager is fruitless, you can choose the following methods:

Find the street office. Sub-district offices are under the jurisdiction of the people's government of the jurisdiction, responsible for the comprehensive management of the implementation of policies and cultural construction in the jurisdiction, and have the right to accept and assist in property complaints and consultation.

Find the housing management department. The housing management department, namely the Housing Management Bureau, is generally responsible for: housing security, construction, system reform, market supervision, property management and housing management policy changes and supervision and implementation. Whether the Housing Authority can manage it mainly depends on whether there is a direct administrative subordinate relationship between the Housing Authority and the property company. If it matters, then everything should be taken care of. If it doesn't matter, it mainly supervises the pricing standards and service contents of property companies.

Find the industry Committee. The owners' committee, referred to as the industry committee, is composed of the owners' representatives in the property management area, and the members of the industry committee are elected. Therefore, to a large extent, it will take the interests of the owners as the starting point, reflect the wishes and requirements of the owners, and supervise the management and operation of the property management company. Acceptable complaints from owners.