Job Recruitment Website - Property management - The elevator is broken, no matter what you do, where to complain.

The elevator is broken, no matter what you do, where to complain.

The elevator is broken, and the handling method of the property is as follows:

1, find the property of the housing management department, and the property will verify the situation and contact the personnel to repair the elevator as soon as possible;

2. You can find the Special Branch of Technical Supervision Bureau. If the elevator you use is still in the maintenance period, you will contact the maintenance personnel to repair the elevator;

3. Complaints through news media, etc. After the screening is true, the situation will be announced on the news to solve the elevator failure problem.

What is the responsibility of the property?

1, property maintenance management, property management enterprises shall, in accordance with the national property management standards, carry out maintenance and technical management of the properties they manage, including housing safety and quality management, housing maintenance technical management and housing maintenance and construction management;

2. Property equipment management. Property equipment to be managed mainly includes water supply and drainage equipment, gas equipment, heating equipment, ventilation equipment and electrical equipment.

3, property environmental management, property management companies have the obligation to manage the environment of residential areas, so that it can meet the standards prescribed by the state;

4, property management safety, property companies should take various measures to ensure the personal and property safety of owners and housing users;

5. Liaise with the government and public institutions on public facilities. If the property management company fails to perform its responsibilities, it may report the situation to the relevant departments.

Legal basis: Article 17 of the Regulations on Property Management.

The management agreement shall stipulate the use, maintenance and management of the property, the interests of the owners, the obligations that the owners should perform and the responsibilities that they should bear if they violate the management agreement.

Management regulations shall respect social morality and shall not violate laws and regulations or harm public interests.

Management regulations are binding on all owners.