Summary of property management work in

Summary is a written material that comprehensively and systematically summarizes the achievements, existing problems, experiences and lessons gained in a period of time. Can improve our ability to find problems, it is better to act immediately and write a summary. But what are the requirements for summary? The following is a summary of my carefully organized property management work in 2008, which is for reference only and I hope it will help everyone.

Xx's annual work hurried by in the busyness of all the staff in XX Home, and it was too late to wait for us to turn back. Xx years' work is an important and crucial year for the company to seek development. Years ago, the company put forward the business philosophy of "grasping the target, focusing on profit, doing everything possible to generate income, doing everything possible to serve customers and participating in market competition in time", which made the management office realize the cruelty of competition under the market economy system. Xx home is a building developed by the group company in the early days. All kinds of public facilities are in the aging stage, and some aging facilities must be replaced. This will increase the difficulty of management and the cost of daily maintenance.

In order to synchronize XX Home Management Office with the company and bear the baptism of market economy competition mechanism. At the beginning of xx, the Home Management Office formulated the working goal of "orderly management, standardized service, brand building and efficiency improvement". All staff of the management office earnestly follow this principle, and Qi Xin makes concerted efforts to forge ahead, actively seek new profit growth points and provide all kinds of paid services. With the unremitting efforts of all staff, all aspects of xx's work have made breakthrough progress, laying a solid foundation and creating good conditions for the future work of the management office.

In order to sum up experience, find the gap, plan the prospect, and push the work of xx to a new level, the work of xx is summarized as follows:

First, actively carry out various business activities to improve economic efficiency.

In the work of Xx years, XX Home Management Office has made great efforts in cost control, making the management office break through zero profit for the first time and create hard-won economic profits. After the work in full swing in xx years, in order to seek greater profit growth point, the management office called all employees to analyze and brainstorm under the framework of the company's goals and business ideas, and worked out business projects suitable for their own development according to the actual situation of XX home community.

In the first half of the year, all members of the housing management office actively carried out various paid business service activities. Such as "home cleaning service; Children pick up and drop off; Housing agency and other paid services. All the staff use the rest time to work overtime and carry out various paid services. * * * * * All the staff of Jiayuan carry out various business activities under the premise of ensuring the normal living order of the community. All the staff of the management office, regardless of gains and losses, use their rest time to carry out various paid services.

Do household cleaning, cleaning can not be done, security personnel to assist. Even the night shift staff have to take half a day to take the initiative to help, and January of xx is the peak period of domestic cleaning. In order to make full use of this precious time to create profits, all members of the management office are making profits every minute on the premise of ensuring the normal work of the community.

No pains, no gains. By the end of June of 10, the paid service of the housing management office was profitable, which created certain economic value for the company.

Second, win new profit growth points with efficient and high-quality services.

Xx Home is an earlier project of the group company. The residential area is small, although the occupancy rate is high, but the household resources are not very rich. After several years of running-in with the owners, the property management company has formed a relatively mature' management and operation mode'. Owners have also recognized the property management company, but due to the small area, low fees and insufficient funds for property management, it is impossible to guarantee the normal operation of property management. According to this situation, the management office adjusted its working ideas in xx's annual work, made use of existing resources, and strived for new profit growth points while ensuring the stability of all work in the community, and made up for the losses caused by the small management area by adding new points; On the other hand, Sunshine Home has been running in a relatively stable management mode. In the relative property management activities, highlighting the service mode of owner first only requires the brand not to pay attention to profit. The overall thinking of the company was adjusted in xx years, and it was taken as ×× home management.

Management, that is, to maintain the stability of property management, but also to create corresponding profits. In view of this situation, the management office innovates based on the existing management service mode, and the management fee is raised by service, so that the owners can feel the value-added services provided by the property, which is convenient for the management office to adjust the fees in time.

At the end of the first half of xx's work, the management office raised the service fee of XX home property management, which rose to XX yuan per square meter on the original basis. In this case, we need to win the owner's approval for the increase in cost with better service. After difficult explanation and communication, the management office finally raised the property management service fee to the highest standard in the national standard in July, which made the management office produce a new economic growth point.

Third, increase revenue and reduce expenditure, reduce costs and improve efficiency.

1, strengthen the charge.

In view of the fact that property management is a service industry with high investment, high cost and low return. To ensure that the work of the management office continues normally, it is necessary to control the various expenses of property management and ensure that it is collected in full and on time. By the end of June 1 1, the charging rate of the management office had reached over 98.

2. Strictly practise economy and reduce costs.

This year, all the staff of the management office will inherit and carry forward the fine tradition of xx years, and always establish a sense of cost and economy. Strictly control the expenditure of various management expenses to minimize the expenditure of various expenses. By the end of 1 1, the expenses will be saved by ××× yuan compared with the same period.

Through the sweat of all the staff in the management office, the work of XX Home in the first half of the year was solid and fruitful. By the end of 1 1, the completion rate of income target has reached 124, and the profit has been generated by ××××× yuan. How to carry out the work in xx years, and can this good development momentum be maintained? Next, I will elaborate on the implementation plan and work objectives of the housing management office in the second half of the year.

First, consolidate the new profit growth point in xx.

In xx, the housing management office raised the property management fee and garbage disposal fee. In xx, the management office will focus on the collection and explanation of property management fees.

Second, further seek new business projects, break through the routine, develop externally and radiate the surrounding areas.

Xx years' work practice has proved that it is effective to develop a variety of business ideas. In the work of xx years, XX Home will be more open on the existing basis, and its business activities will not be limited to the community, but will develop horizontally. Use existing resources to create every profit.

Three, improve management, people-oriented, steady development

People can create everything, and the management office will strengthen management in xx years' work, improve the overall quality and cohesion of employees, carry out all work with people as the foundation, and make all employees of the management office move forward in a proactive direction in the process of managing services.

A sweat, a harvest, xx home management office staff in obscurity, conscientious, but also constantly accumulate profits and customer satisfaction. Although some achievements have been made in xx, we can't relax in XX. We believe that under the correct leadership of leaders at all levels of the company, xx Home Management Office will write a new chapter in its work within XX years.