What are you most afraid of complaining about property management disputes?

Many owners often encounter behaviors such as property inaction, poor service attitude and arbitrary charges, but they don't know how to complain. When there is a dispute between the owner and the property, the owner can seek help and mediation from the local sub-district office and the owners' committee. At the same time, we should also know that the management department of a property management service company is generally the property management department of the local housing authority. If there is a dispute between the owner and the property, you can complain to the property management department of the local housing authority.

At present, with the real estate industry becoming one of the economic pillars of China, the real estate industry has entered a period of great development. With the vigorous development of commercial housing business, there are more and more civil disputes involving commercial housing property management. At present, the two-level courts in our city have accepted many cases of this type of civil disputes. Through the trial of such civil disputes, it is found that such disputes mainly have the following characteristics:

First, there are many group disputes; Second, the amount of litigation subject matter is small; Third, contradictions are easy to intensify; Fourth, the trial is difficult.

Because the laws and regulations of China's real estate property management are seriously lagging behind, such as "People's Republic of China (PRC) Real Estate Management Law", there are no relevant provisions on property management. The current real estate laws and regulations lack relevant property management regulations. Although the State Council has promulgated many laws and regulations in recent years, which have made normative provisions on the management and leasing of public and private housing, there has never been a law on property management. Although the Ministry of Construction issued a "Measures for the Administration of Newly-built Urban Residential Quarters" in 1994, which made relevant provisions specifically for property management, it will be subject to certain restrictions in application because it is a departmental regulation. Based on the above reasons, the current practice in various places is mainly to stipulate rights and obligations between property buyers and property companies. However, since most contracts are standard texts provided by property management companies, property management companies often make content agreements from the perspective of Party B, and it is often difficult for residents to safeguard their legitimate rights and interests when signing contracts due to their ignorance of the property management industry. Judging from such disputes that have been tried, this phenomenon is universal. Therefore, in order to avoid property management disputes, both property managers and tenants should do the following work:

1. As a property management company, it should have relevant property management qualifications. Because property management is a wide-ranging and complex industry, it needs a high professional level, otherwise it may not sign a property management contract with tenants. If a property management contract is signed with residents because they do not have relevant qualifications, the contract is invalid.

2. The terms of the contract signed by both parties shall conform to the basic principles of fairness, voluntariness and compensation for equal value stipulated in the General Principles of Civil Law of People's Republic of China (PRC) and the General Principles of Civil Law of People's Republic of China (PRC). The rights and obligations of both parties should be consistent. Especially for those residents who don't understand property management, property companies should explain the terms in detail, and residents should sign contracts with clear terms. At the same time, the content of property management should be stipulated in detail in the contract between the two parties to prevent disputes.

3. In case of disputes arising from property management, both parties to the contract should first avoid excessive behavior. In particular, it should be clear that the property company has no right to enter the tenant's house, and forcibly cut off the security net, dismantle the partition wall, and dismantle the aluminum alloy doors and windows. No matter who breaches the contract, if negotiation fails, it is the best way to solve the dispute between the two parties by suing the people's court or applying to the relevant city management department.