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How to ensure the award-winning Apple products at the annual meeting?
First, make an appointment
1. You can call Apple's official customer service number 400-666-8800, and follow the voice prompts to connect to the manual service and make an appointment for the nearest maintenance site.
2. Use Apple to support this app and make your own appointment. After entering the software, click on the middle column below to get support, then choose your mobile phone, choose the corresponding topic according to the prompt, click to view all help, and then click to send for repair.
Second, the preparation before repair
1. First, use icloud or other backup software to back up your data.
2. Prepare valid identity documents, purchase vouchers (invoices, electronic invoices and electronic receipts are acceptable) and three-guarantee vouchers.
My personal experience is that I only use one electronic receipt, and different stores may have different requirements, so try to bring it all.
Third, maintenance
1. Upon arrival at the designated or optional Apple authorized service center, it will be collected by the maintenance personnel. The engineer will help you with a simple quality inspection. Generally, you can only deal with software problems. If it is a hardware problem, it needs to be sent to the factory for testing. It is said that it will take about three weeks to send it to Foxconn. )
2. With regard to maintenance, there are three situations: maintenance within the warranty period, maintenance outside the warranty period and no maintenance. Maintenance within the warranty period: that is, it meets the official warranty conditions of Apple, free of charge. Out-of-warranty maintenance: After the warranty expires or the damage is caused by human factors, the official inspection will contact you for quotation, and you have the right to decide whether to continue the maintenance. No maintenance: If the official determines that you have done something artificially, such as replacing the motherboard and welding the circuit, it has the right to refuse maintenance.
3. Users who are sent to the factory for maintenance can enjoy the spare machine given by the government.
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