Code of practice for employees of property companies

What kind of management rules does the management system of the property company stipulate for employees? I will provide you with some information about the employee code of property management company, hoping to help you.

Staff code of property management company 1. Employee code

(1) Abide by the rules and regulations formulated by customers and the company, and obey the arrangement and transfer of the company.

(2) Love work, be united and friendly, be polite, be practical and realistic, and work actively.

(three) stick to their posts, be loyal to their duties, go to work on time, and do not engage in cliques at the expense of the public and selfish interests; Do not leave your post, leave your post, be late or leave early without authorization.

(4) At work, the wearer should maintain a good mental outlook, warm attitude and thoughtful service.

(5) Speak Mandarin in a unified way at work, and no swearing, swearing or hometown dialect is allowed.

(6) Don't spit, eat snacks or smoke at work, and don't talk loudly, chat or read books, read newspapers or do things unrelated to work.

(7) employees represent the image of the company. If there is a conflict with the people you serve, they must not contradict each other and try to exercise restraint. They must not bring personal emotions into their work and damage the company's image.

(8) Work hard at the post, don't do things unrelated to work, cooperate with colleagues and superiors, strive to do the tasks assigned by superiors, complete dereliction of duty or unsafe factors on time with good quality and quantity, and keep the work efficiency up to standard.

(9) Don't steal the property of the company, customers and colleagues. Once found, pay compensation according to the price and bear all penalties, deduct the salary of the month as collateral, and be dismissed. If the circumstances are serious, it shall be sent to the public security organ for handling. Without permission, the secrets of the company and customers shall not be disclosed.

(10) Take the initiative to patrol their posts at work. Different cleaning methods should be adopted in different situations. Try to find a way to clean those that are not easy to clean up. If it can't be handled, notify the site supervisor or foreman in time, and don't pass the buck for any reason.

(1 1) Those who fail the health inspection shall be given criticism and education, bonus deduction and dismissal respectively.

(12) In case of flood or fire at work, notify the security personnel or site supervisor in time and actively assist in dealing with the aftermath.

(13) actively accept the evaluation of superiors and customers, communicate with each other, be honest and self-disciplined, open source and cut expenditure, learn the company's rules and regulations, carry out spiritual civilization construction, improve the company's efficiency and corporate image, and establish a team with strict discipline and excellent style.

2. Employees who fail to pass the cleaning quality inspection will be recorded.

3. In the following cases, employees will be warned, recorded and fined.

(1) Employees' work clothes are untidy, unclean, wrinkled and tattered.

(2) The button of the clothes is not buckled properly, the underwear at the neckline, cuffs and hem of the clothes is exposed, and the shoes are not clean.

(3) The work card is not neatly worn in the correct position, dirty, old and broken, and it is not replaced in time.

(4) the hair is not arranged according to the standard (male: short, preferably inch, no beard; Woman: Tie it neatly, wash it clean and comb it smoothly).

(5) Employees must go to work on time and arrive late or leave early within 15 minutes.

(6) Employees use foul language, spit everywhere, wear slippers, chat with each other, stand in disorder, make a loud noise, misplace cleaning tools and materials, and dance casually with cleaning tools or other sticks.

(7) Employees collect waste products such as paper packaging and cans at work.

(8) Employees will dry cleaning tools and put them in public places, but they will not change them after education.

(9) When decoration workers throw or pile up decoration garbage at will, employees quarrel with decoration workers or households (this situation shall be immediately notified to the project management office, which will handle it).

4. Employees in any of the following circumstances will be recorded or dismissed.

(1) Employees were complained by the management office because of their clean quality or their words and deeds.

(2) Employees quarrel with each other, or with managers and customers.

(3) Employees move customers or articles and sundries put by customers without authorization.

(4) Employees ignite inflammable and explosive articles at work.

(5) Employees abuse or threaten others.

(6) Employees receive private messages without authorization during working hours.

(7) Employees intentionally waste materials.

(8) At work, employees should actively complete their own cleaning work, and make excuses for places that are not easy to clean in cleaning work (in this case, if you don't understand, ask the supervisor or monitor how to deal with them, and ask the monitor or supervisor actively according to the materials and tools needed, and the monitor or supervisor will go to the company to bring them here for processing).

(9) The employee failed to immediately correct the deficiencies pointed out by the supervisor in his work or failed to correct them in time due to objective conditions, but failed to complete them on schedule.

(10) Employees failed to strictly enforce the dress code on their way to and from work.

(1 1) The employee is late or leaves early for more than 15 minutes.

(12) Employees shall not go out for more than 15 minutes or leave their posts without authorization for any reason or excuse during working hours.

(13) Employees lie down, sit, rest, read books, read newspapers, sleep, doodle, smoke and eat at work.

(14) employees are absent from work for half a day or more.

(15) Employees disobey management.

5. If the employee has any of the following circumstances, he will be given a serious demerit and dismissed, and the losses caused will be compensated according to the price.

(1) employees defecate everywhere, which seriously affects the image of the company and customers.

(2) Employees' dereliction of duty affects their work and causes losses (refer to relevant regulations of management rules and regulations).

(3) Employees who use office supplies (telephone, fax, copy, etc.) of Party A or customers. ) Without permission, it will be treated as theft.

(4) Cleaning tools are not well kept, damaged or lost (refer to relevant regulations of management rules and regulations).

(5) If employees ignite inflammable and explosive materials (or for other reasons) and start the fire alarm system, it will cause panic and confusion.

(6) Employees are scratched or corroded when cleaning various glass, metal surfaces, wooden floors and stone surfaces, resulting in serious consequences (refer to relevant regulations of management rules and regulations).

(7) Employees intentionally damage or steal other people's property or eat other people's food (refer to relevant regulations of management rules and regulations).

(8) Employees beat others.

(9) Employees make non-work contact with the unit where the project site is located during working hours, which damages the interests and image of the company.

(10) Employees who leave their posts without permission due to illness or business.

(1 1) The employee resigns without the company's consent (a written report must be submitted one month in advance, signed by the supervisor, and submitted to the manager for approval, and then resigned after the replacement arranged by the company is in place).

6. In any of the following circumstances, the company will reward employees according to the situation:

(1) Be conscientious and responsible, do a good job in cleaning, and be praised in writing by customers or be rated as a district, city or provincial health civilized district and an advanced cleaning unit.

(2) Employees will give the property they found to customers and company directors, and they will be rewarded with 50-200 yuan and praised.

(3) In case of emergency (such as fire, flood, etc.), employees shall immediately notify customers and actively cooperate with the aftermath.

(4) Actively report employees who have serious disciplinary actions (such as theft). ), after investigation and verification.

7. Other matters

(1) If employees of the company need to take time off due to special circumstances (acute diseases or traffic accidents), they should inform the company in advance as far as possible. No matter whether the holiday is full or not, you are not allowed to go to work privately. You must report to the company first, and the company will arrange for him to go to work, otherwise you will not be paid.

(2) In the cleaning process, if the elevator stainless steel, ground granite, walls, ceilings, lighting and other items (such as stainless steel ashtrays, trash cans, flower pots, fire hydrants, alarms, switches, etc. ) if it is found to be seriously scratched, damaged or lost, it shall immediately notify the supervisor.

(3) After the company leaves the project site, employees must report to the designated place notified by the company at 8: 00 the next morning to accept the arrangement, otherwise they will be treated as miners.