Does the property management company have the responsibility to adjust the contradiction between the owners?

If the contradiction between the owners is caused by the residents themselves, such as water leakage, decoration, corridor debris, etc., you can find property coordination. Other reasons have nothing to do with the property. It's best to find the neighborhood Committee. Property is mainly about things, not people.

Legal analysis

Disputes between owners can be mediated by grass-roots community committees. The property company accepts the entrustment of the owner to provide property services. You can participate in mutual communication from the perspective of neighborhood harmony. Property companies have not been given this power. Both owners found the property and told them the solution. Property management companies are operating enterprises, not legal service agencies, and cannot ask one party to do or not to do anything. Property companies have no right to do so. If the property company is unable to mediate disputes between owners, it shall inform the parties to further mediate in the neighborhood committees or street people's mediation organizations, or it may inform the parties to bring a civil lawsuit to the local people's court in accordance with China's civil procedure law. In doing so, the property company is further intensifying the contradiction between the owners, and the property company cannot be immune to it. Property companies tend to deal with disputes between owners too much. The infringed owner can complain to the local housing management department about the illegal behavior of the property company, or report the illegal behavior of the property company to the local electricity and water departments. The professional level of property staff is really poor, so they should be trained before taking up their posts.

legal ground

property management regulations

Article 66 If, in violation of the provisions of these Regulations, the staff of the construction administrative department of the State Council, the real estate administrative department of the local people's government at or above the county level or other relevant administrative departments take advantage of their positions to accept other people's property or other benefits, fail to perform their supervision and management duties according to law, or fail to investigate and deal with illegal acts, which constitutes a crime, criminal responsibility shall be investigated according to law; If it does not constitute a crime, it shall be given administrative sanctions according to law.

Sixty-fifth owners in the name of the owners' congress or owners' committee, engaged in activities that violate laws and regulations, which constitutes a crime, shall be investigated for criminal responsibility according to law; If it does not constitute a crime, it shall be given administrative penalties for public security according to law.