Ask for the internship report of warehouse management! ! ! Urgent! ! ! ! ! ! !

For your industry, you must first have an overall understanding, and then make an ISO writing system. In view of some warehouse problems you encounter, such as unequal accounts, material loss, damage and other issues, you should put forward specific and targeted suggestions! Add some practical methods, such as five-five stacking, shelf management, label management, and warehouse twelve prevention requirements.

Warehouse management system refers to clearly defining all aspects of the warehouse, such as process operation, operation requirements, attention to detail, 7S management, reward and punishment regulations and other management requirements, and giving the working direction and objectives, working methods and measures; And on a large scale, it is formed by a series of other process documents and management regulations, such as warehouse safety operation instructions, warehouse daily operation management processes, warehouse documents and accounting processing processes, and warehouse inventory management processes.

Example:

1.0 purpose

Through the formulation of warehouse operation rules and reward and punishment system, the daily operation behavior of warehouse personnel is guided and standardized, and the incentive and assessment function of personnel is exerted through reward and punishment measures.

2.0 scope

Warehouse manager

3.0 reference documents

4.0 definition

5.0 responsibility

6.0 regulations

Warehouse work target

Working style and attitude of warehouse

6. 1 warehouse management regulations

6. 1. 1 Material receiving and warehousing

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6. 1. 1.2 After purchasing, warehouse personnel need to put the goods in the warehouse and are not allowed to spend the night outside the warehouse, especially after work, they must inspect the goods in the warehouse.

6. 1. 1.3 When receiving the goods, the purchaser is required to give the "PO General List", if not, it will be traced back until the documents are obtained. A purchase without a purchase order master file can be replaced by a purchase order file. Warehouse personnel are responsible for tracking and saving documents.

6. 1. 1.4 All materials shall be correctly marked by the purchasing department before confirmation. Pay more attention to the label for new products.

All product confirmation must be confirmed by warehouse personnel and purchasing personnel. Especially new products need to be confirmed.

When the warehouse arranges to print the bar code, the materials are scanned for confirmation. New products need to carefully check the product description of the materials to avoid mistakes. If customer service finds barcode errors after borrowing, it should give timely feedback and the warehouse should correct them.

6. 1. 1.5 When warehouse and purchase * * * confirm the quantity of purchase order materials, if the quantity on the main purchase order is found to be inconsistent, they should sign the corresponding purchase for confirmation, and the purchase contact person will handle the quantity problem.

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6. 1. 1.7 In principle, materials received on the same day need to be processed on the same day. On the day of the accident, arrange the points, print the bar code, paste the bar code, print the receipt confirmation form, count the receipt information of the PO main document, and get the warehousing points.

The number that needs to be confirmed on the day of testing should be placed in the waiting area; Immediately after the inspection, arrange to print the bar code, paste the bar code, print the receipt confirmation form, and count the receipt information of "PO General Document".

6. 1.65438+ After testing and inspection, returning to the warehouse requires point confirmation, and good products and bad products need to be placed separately in the designated area.

6. 1. 1.9 The warehousing personnel must confirm the quantity of each PO warehousing material in strict accordance with the regulations, that is, whether the warehousing quantity is consistent with the actual warehousing quantity (the quantity confirmed by the person who posted the barcode and the quantity confirmed by himself), and trace back the reasons for the nonconformity and solve it. (Borrowers need to look at relevant documents, and those who fail to pass the test need to make up documents and cannot be put into storage. If it is put into the warehouse, you need to open a "factory withdrawal notice" to deduct the same amount of warehousing).

6. 1. 1. 10 incoming materials need to be placed in the designated storage location. If the material box can't fit, it can be placed in the box, and the box can't be placed above 2 meters.

6.1.1.11All incoming materials need to be labeled with bar codes, and the outer box needs to be marked with material SKU and location information.

6. 1. 1. 12 The Receiving Confirmation Sheet needs to be confirmed and registered by the warehouse personnel according to the process requirements before it can be handed over to the warehouse administrator for signature.

6. 1.2 customer returns

6. 1.2. 1 Operate in strict accordance with the "Customer Return Form" in the Operation and Management Process of Warehouse Documents.

6. 1.2.2 If the customer service department fails to register the materials returned by customers, mark the SKU and quantity, and fill in the "Customer Return Form", it may ask the customer service department to handle it.

6. 1.2.3 After the test and inspection are completed, it can be put into storage in time, and it is necessary to check whether it needs to be put into storage.

6. 1.3 Material delivery (delivery and application)

6. 1.3. 1 Operate in strict accordance with the processes of receiving, issuing, transferring and picking in the Warehouse Receipt Operation Management Process.

6. 1.3.2 The delivery list given by the packaging team must be delivered on the same day unless there is any special reason. If the demand exceeds supply, it will be replenished before going to work every day.

6. 1.3.3 The picking list is picked according to the principle of location classification, and the picking error is counted by the shipping team.

6. 1.3.4 Be careful not to damage the product due to excessive accumulation of rubber pots when picking up the goods. After picking up the goods, put the cart in the designated position of the delivery group.

6. 1.3.5 Taobao group and Korea-Japan group deliver goods (transfer), and make an "outbound order" (referred to as "transfer order") as required, indicating the required information such as entry serial number. If it is not indicated as required, the responsible department may be required to correct it before delivery.

6. 1.3.6 "outbound order" ("transfer order") needs to send materials to relevant departments in time and ask them to sign for confirmation.

6. 1.3.7 The internal picking needs the signature of the department head, and the general manager can sign before delivery.

6. 1.4 Material borrowing

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6. 1.4.2 It is especially necessary to indicate the PO number of this material on the "Borrowing Sheet" for subsequent identification and material warehousing operation.

6. 1.4.3 The returned ones can be bound and filed, and the returned ones are not bound. It is necessary to trace the parties until the materials are returned or relevant documents are issued to handle the return procedures.

6. 1.4.4 When the materials are lent and returned, the warehouse keeper shall sign for confirmation, and those who have not signed shall not lend the materials.

6. 1.5 Scrapping of materials

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6. 1.5.2 The defective products shall be handled in time or reported to the superior for handling.

6. 1.5.3 Scrap parts of inventory materials, parts that cannot be returned due to defective purchased PO materials and parts returned by customers must be strictly distinguished, and kept and marked separately.

6. 1.6 Disposal of returned materials

6. 1.6. 1 Operate in strict accordance with the process of "Factory Notice" in the Operation and Management Process of Warehouse Documents.

6. 1.6.2 The purchased defective products shall be handled in time and signed by the purchaser, and can be put into storage temporarily.

6. 1.6.3 unqualified materials are not allowed to be purchased by borrowing materials to fill the unqualified quantity.

6. 1.7 7S management (including access control)

6. 1.7. 1 5S management

6. 1.7. 1. 1 Every day, according to the principle of 5S management, the responsible person shall clean up the responsible area according to the health watch, remove unnecessary and bad things, and arrange the materials and equipment to be used according to the designated area to meet the requirements of neatness, cleanliness, hygiene and reasonable placement.

6. 1.7. 1.2 5S work can be done in spare time and before going to work every morning and afternoon.

6. 1.7. 1.3 The department will score according to the work results as the basis of the bonus.

6. 1.7. 1.4 Consider whether the material area is reasonable and make reasonable arrangement and planning.

6. 1.7.2 Economy

6. 1.7.2. 1 Every day after work at noon and afternoon, 7S health attendants turn off the lights, electrical appliances and motors, and computers and water dispensers need to be turned off after work in the afternoon.

6. 1.7.2.2 Pay attention to saving paper, stationery and packaging materials, and make good use of equipment and computers.

6. 1.7.3 security

6. 1.7.3. 1 Every day after work, the 7S health attendant will check whether the doors and windows are closed, check the articles according to the safety principle of "Twelve Points for Attention in Warehouse", and handle and report any abnormal situation in time.

6. 1.7.3.2 access control management: non-warehouse personnel refuse to enter the warehouse, and must register if they need to enter the warehouse.

6. 1.7.3.3 Smoking and naked flames are strictly prohibited in the warehouse. If you find anything, report it immediately.

6. 1.7.3.4 aerial work requires the use of work vehicles, and pay attention to safety.

6. 1.7.3.5 Ensure that evacuation routes and safety exits are unblocked, and ensure the safety of personnel.

6. 1.7.3.6 Do not damage or misappropriate, dismantle or stop using fire control facilities and equipment, bury or occupy fire hydrants, occupy fire prevention intervals or block fire exits.

6. 1.7.3.7 Don't connect wires and use electrical appliances without permission to ensure the safety of electricity use. Do not disconnect or change the network cable without authorization.

6. 1.7.3.8 The person in charge of warehouse management shall regularly check the fire hydrants and fire extinguishers. Deal with the problem immediately when it is found.

6. 1.8 material management (abnormal handling and sluggish material handling)

6. 1.8. 1 Material quality maintenance: In the process of receiving, counting, borrowing, bar coding, placing, warehousing, homing and storage of materials, the "Twelve Preventions" safety principle of the warehouse shall be followed to prevent materials from being damaged, and any abnormal quality problems shall be treated by feedback.

6. 1.8.2 If material information is found to be abnormal, such as incorrect storage location, discrepancy between accounts and facts, quality problems, etc., timely feedback is required.

6. 1.8.3 Conduct sluggish analysis every month and hold a meeting to deal with the inventory materials, and manage the materials separately according to the processing results.

6. 1.8.4 The person in charge of warehouse management shall be responsible for maintaining the correct labels of materials and conducting regular inspections. The investigation needs to mark the responsibility for the error.

6. 1.9 document, card and account management

6. 1.9. 1 All warehouse documents need to be completed on time on the same day according to the posting method and requirements in "Warehouse Document Operation Management Process".

6. 1.9.2 The documents that need to be sent to finance should be printed by computer and sent to finance together with the manual documents.

6. 1.9.3 The monthly document posting personnel shall keep it properly. All documents in the warehouse last month were classified in a unified way and kept by the designated person in charge. Losses need to be tracked.

6. 1.9.4 The warehouse shall register precious materials and packaging materials, and designate special personnel to manage them.

6. 1. 10 inventory management

6. 1. 10. 1 The inventory personnel shall conduct material inventory according to the Management Process of Warehouse Inventory Operation.

6. 1. 10.2 During the inventory, the operator shall carry out relevant operations according to the "Internal Inventory Arrangement" document.

6. 1. 10.3 If any abnormal problems are found in the process of inventory, they should be promptly fed back and handled.

6. 1. 10.4 When taking inventory, it is necessary to ensure the accuracy and fairness of the inventory quantity as much as possible, resort to fraud, falsely report data, and make careless inventory, resulting in missing, short and excessive inventory, data scribbling errors, loss of inventory table, random shift change, etc. , and if you don't follow the inventory operation process, you need to trace the relevant responsibilities according to the situation.

6. 1. 10.5 Everyone who is responsible for the initial inventory and the second inventory needs to sign in to confirm that they are responsible for the results.

6. 1. 1 1 Inconsistent accounting treatment.

6. 1. 1 1.65438+

6.2 Packaging Management Regulations

6.2. 1 Export data and print the receipt.

6.2. 1. 1 If there are no special circumstances, the sales data of the current day must be exported and the goods receipt must be generated for the warehouse group to arrange for the goods to be picked up. If the expected sales volume on Sunday is more than 3,500 pieces, it is necessary to go to the company at 8: 00 a.m. in advance to export the data and generate the goods receipt. Sales orders in the afternoon also need to be typed out to arrange delivery.

6.2. 1.2 When the sales volume is large, it is necessary to arrange the products of German customers to be packaged in the morning, so as to prevent the logistics company from being unable to cooperate with the delivery because of the late packaging.

6.2.2 Confirmation of materials before packaging

6.2.2. 1 Before packaging as required, the materials must be checked for picking errors and other errors, and recorded in the "Warehouse Error Statistics Table".

If there is a pickup error in 6.2.2.2, it is necessary to check the cause and responsible person of the pickup error according to the busy work.

Packaging process

6.2.3. 1 Packagers need to check whether the packaging materials such as envelopes and leaflets are correct before packaging the products, and be familiar with the packaging requirements and specifications, and package the products according to the requirements of the bill of lading, so as not to miss the leaflets.

Don't pile up too high after packing in 6.2.3.2, so as to avoid crushing and dumping.

In 6.2.3.3, the garbage generated in the packaging process needs to be put into the trash can, or packaging waste and waste products need to be put into the trash can in their spare time.

6.2.3.4 will regularly check whether there is garbage accumulation after the bag is pulled down at noon or after work in the afternoon, and the health attendant of 7S will clean it up in time.

6.2.4 Scan the packaged products and paste the customer address.

6.2.4. 1 If any abnormality is found when scanning the customer's address, it shall be handled in time and the scanning speed shall be guaranteed. When the scanning speed affects the subsequent packaging speed, it is necessary to coordinate and arrange manual processing.

6.2.4.2 preliminarily classifies products according to customer classification information.

6.2.5 Classification by other countries

6.2.5. 1 In the process of sorting non-German goods, it is necessary to check carefully to avoid mistakes.

After sorting, 6.2.5.2 needs to reconfirm the bagged products with the country and label to see if there is any mistake, and the responsible person is responsible.

Finally, 6.2.5.3 needs to confirm the final delivery of all non-German products according to the Bulk Mail Airmail List.

6.2.6 Classification of German Parts and New Zealand Parts

6.2.6. 1 Designate personnel to be responsible for the handling of German parts and New Zealand parts, and be careful in the process of counting, weighing, counting and statistical tabulation to prevent products from being mixed with products from other countries, and make it clear to sorters from other countries that products cannot be mixed with German products.

6.2.6.2 adopts the principle of quality protection in the packaging process to avoid crushing products. After the packaging is completed, carefully record the total weight.

6.2.6.3 handled the problems found in the production of shipping statistics in time to ensure that all aspects of shipping were foolproof.

7S management

6.2.7. 1 Relevant requirements are the same as 6. 1.7.

6.3 warehouse work style and attitude

6.3. 1 warehouse employees should cultivate good work habits and work styles and form a good work attitude.

6.3.2 Warehouse employees advocate a serious (rigorous), responsible, honest, united and encouraging work attitude and style.

6.4 Others

6.4. 1 It is necessary to complete the task within the specified time without special reasons, and the work quality is guaranteed.

6.4.2 If you need to ask for leave, you need to go through the formalities of asking for leave 1 day in advance; if you need to ask for leave for special reasons, you need to go through the formalities of asking for leave 2 hours before going to work.

6.4.3 The personnel who have arranged overtime shall register the "Warehouse Overtime Record Form" at the designated personnel and review and approve it. If you don't punch in as required, register the Record Form of Warehouse Failure to Punch in with the designated personnel and review and approve it.

6.4.3 The warehouse shall assess each group according to the "Statistical Table of Warehouse Work Quality" every day, and give work guidance and summary.

6.4.4 During working hours, you must strictly abide by the company's labor discipline, observe the schedule of work and rest, and do not talk loudly, play, sleep, chat for a long time, leave your post without authorization, or receive visitors for personal reasons.

6.4.5 If overtime work needs to be arranged, it shall be registered with the designated personnel in the "Warehouse Overtime Record Form".

6.4.6 Strictly abide by the management regulations of the company.

6.4.7 Before handover or delivery, the accounts, materials, equipment, tools and instruments must be handed over, and it is required to check the collection item by item. If there is any shortage, it must be found out within a time limit before handover, and the handover parties and department heads must sign for confirmation.

6.4.8 Office equipment, instruments and tools used in the work must be properly kept and carefully maintained. In case of loss or man-made damage, compensation shall be made according to the company's regulations.

6.4.9 Warehouse personnel should keep company secrets, take good care of company property, and give timely feedback when finding abnormal problems.

6.5 reward and punishment regulations

6.5. 1 job evaluation

6.5. 1. 1 The department will regularly evaluate the performance and performance of employees according to the performance appraisal form, so as to:

6.5. 1. 1. 1 affirm employees' work achievements and encourage employees to continue to make greater contributions to the company;

6.5. 1. 1.2 Check whether the work performance meets the post requirements;

6.5. 1. 1.3 Measure whether the work can be completed according to the established work requirements;

6.5. 1. 1.4 job evaluation will communicate with employees in a certain way, thus prompting employees and managers to discuss and communicate on job requirements and performance and improving work efficiency;

6.5. 1. 1.5 Create an atmosphere of mutual understanding and encourage employees to make concerted efforts, so as to achieve the company's business goals and objectives.

6.5. 1.2 For employees who fail to meet the job performance requirements, the company will regard them as unable to work normally and provide them with further training or post adjustment.

6.5.2 Grades of rewards and punishment

6.5.2. 1 reward

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6.5.2. 1.2 reward: for those who have outstanding performance in daily work, write down "praise" according to the warehouse management regulations, and make a notification to reward 50 yuan.

6.5.2. 1.3 Small feats: those who have made special contributions to the work will be awarded "small feats" and announced, with a reward of 100 yuan.

6.5.2. 1.4 Great credit: According to the warehouse management regulations, those who have made great contributions to the work will be given "small credit" and will be notified of the reward 150 yuan. .

6.5.2.2 punishment

6.5.2.2.1informed criticism: Those who do not comply with the warehouse management regulations on daily work orders will be given a "written warning" and will not be punished if notified.

6.5.2.2.2 Warning: "Warning" will be given to those who fail to observe the warehouse management regulations due to poor daily performance. And make a public announcement and impose a fine on 50 yuan.

6.5.2.2.3 Negligence: Those who violate the warehouse management regulations and damage the company's interests will be punished as "negligence" and notified, with a fine of 100 yuan.

6.5.2.2.4 Those who seriously violate the warehouse management regulations and cause great damage to the company's interests shall be punished as "serious violation", and be informed and fined 150 yuan. If the amount is huge, a fine of 20% of the company's property losses will be imposed, and the public security organ will be asked to investigate the legal responsibility.

6.5.3 The principle of rewards and punishments

6.5.3. 1 The reward and punishment regulations of the warehouse shall be handled in a fair, reasonable, just and effective manner, and play a role in encouraging, punishing, guiding and correcting.

6.5.4 Provisions on rewards and punishments

6.5.4. 1 reward and punishment evaluation team: the warehouse manager and the warehouse team leader form a reward and punishment evaluation team to evaluate the responsibility events. When the members of the evaluation team are the parties, two senior warehouse personnel will replace the evaluation.

6.5.4.2's reward and punishment results are finally determined by the evaluation team, and notified to the Administration Department for implementation.

7.0 Form