What is the property responsible for? You will understand after reading these.

Many owners don't understand the scope of responsibility of the property until they live in a new house, so what is the property responsible for? Bian Xiao compiled some property responsibilities. Let's have a look.

(a) Integrated management

In the red line of community planning, it involves the management of * * * property and public affairs.

(1) is responsible for formulating the work plan of property management service and organizing its implementation;

(two) to conduct a safety survey of houses, facilities and equipment every year, formulate maintenance plans according to the survey results, and organize their implementation;

(3) During the day, there are full-time administrators to receive residents, handle public affairs within the service scope, and accept residents' consultation and complaints; At night, someone is on duty to deal with urgent repairs, and water, electricity and other urgent repairs will arrive at the scene within half an hour;

(four) to assist in convening the owners' meeting and cooperate with its operation;

(five) sound management rules and regulations, perfect service quality standards, complete property management files;

(6) Signing a property service contract with the owner and other procedures; Open service standards, charging basis and standards;

(7) the application of computer system management owners and real estate files, property management services and fees;

(8) All employees, dressing the, wear photo badges and hold relevant certificates;

(9) Conduct a survey on the satisfaction rate of property management services once a year to promote the improvement and promotion of management services, and the number of users seeking opinions shall not be less than 80% of the total number of households.

(10) Establish mechanisms and plans for handling various public emergencies, including organizations, personnel and specific measures, which can be put into operation at any time.

(2) Daily maintenance of some facilities and equipment in residential and residential areas.

According to the contents of the annex-* * second-hand parts * * second-hand facilities and equipment in the Measures for the Administration of the Use of Residential Maintenance Funds in Beijing, it shall prevail; It does not include equipment and facilities that are charged separately, such as elevators, pumps, heating and other facilities that ensure the normal operation of residential areas and minor repairs of basic municipal facilities, including:

(1) Daily maintenance and minor repairs of facilities and equipment in buildings and residential areas shall be carried out in accordance with the Service Standard for Minor Repairs of Buildings and Their Equipment;

(2) Ensure the normal use of public facilities such as guardrails, fences, sketches, tables and chairs, corridor lights and greening facilities; Roads, permanent roads, trails and activity venues are basically flat, and ditches and culverts are unobstructed;

(3) Ensure that rainwater and sewage pipes are kept unobstructed, septic tanks and rainwater wells are cleaned regularly, and related facilities are not damaged;

(4) Responsible for the daily operation and maintenance of intelligent facilities in the community;

(5) Clean the external wall regularly.

(3) Greening

The central green space within the red line of residential planning and the separated green space in front of the house and behind the road.

According to the "two-level maintenance standard" stipulated by the Municipal Bureau of Landscape Architecture.

(4) Cleaning

Maintenance and maintenance of cleanliness in the red line of residential planning and outside the owner's door, including:

(1) It has a sound cleaning system, implements a clean and hygienic responsibility system, and has a clear division of labor and a clear scope of responsibilities;

(2) Set up a garbage collection place, collect the garbage within the service scope to the garbage building and station every day, and manage the garbage (dedicated) building, station, box, road, bucket and garbage;

(3) Clean the area within the scope of cleaning service once a day, so that there is no waste debris within the scope of service;

(4) Doors, windows, stair handrails, railings and walls of stairwells, hallways, elevators and corridors shall be cleaned once a week;

(5) Spraying rodenticides, disinfectants and pesticides in accordance with relevant government regulations and bringing them into the service scope;

(6) In rainy and snowy weather, the accumulated water and snow on the main roads and secondary roads in the area should be cleaned up in time.

(7) In case of public health emergencies, personnel shall be quickly organized to ventilate, clean and disinfect the facilities and equipment used in the * * * area of the property, strengthen the publicity for the owners, and maintain the normal living order.

(5) maintaining public order

Within the red line of community planning, the owner comes to maintain the order of Grandpa's * * * area and take good care of public * * * property, including:

(1) Relatively closed: the main entrances and exits of the community should be guarded by special personnel day and night, and places that endanger personal safety should be clearly marked and guarded;

(2) Maintaining traffic order: including managing the driving direction, speed and temporary parking position of motor vehicles and non-motor vehicles, and keeping vehicles unblocked;

(3) Take care of public property: including doors, windows, fire-fighting equipment, manhole covers, rain grates, sketches, flowers, trees and fruits in buildings;

(4) Conduct at least one preventive inspection and patrol on the key parts and roads within the service scope at night, and the number of patrols shall be no less than 2, so as to be planned and recorded;

(5) Having plans for handling public security cases, criminal cases and traffic accidents; When it happens, measures should be taken immediately to call the police in time and cooperate with the public security department to deal with it.

(6) Parking management

Management of motor vehicles and non-motor vehicles in parking lots (parking places)

(1) It has a sound storage management system and management plan for motor vehicles and non-motor vehicles;

(two) motor vehicles enter the community to register and issue certificates, and go out to issue certificates;

(3) Ensure orderly parking, and assign special personnel for 24-hour monitoring; Have an emergency plan;

(4) For long-term storage, a parking management service agreement shall be signed to clarify the rights and obligations of both parties.

(7) Fire control management

Maintenance and fire control management of fire control facilities in public areas.

(1) Have a sound fire control management system, and establish a fire control responsibility system and a fire control plan;

(2) The fire control facilities are clearly marked, and the fire control facilities are regularly patrolled, inspected and maintained;

(3) Conduct regular firefighting training to ensure that relevant personnel master basic firefighting skills.

(4) In case of fire, call the police in time and assist firefighters to evacuate and rescue personnel.

(8) Maintenance, operation and maintenance of high-pressure water supply

(1) Ensure the normal water use of residents; There is a water cut-off disposal plan;

(2) Lock the water tank cover and clean and disinfect it regularly to ensure the water quality is qualified;

(3) The maintenance service standard shall conform to the provisions of J.F.D.T.Z. [1998] No.799.

(4) When public health emergencies occur, it is necessary to strengthen the disinfection of water supply system and prohibit irrelevant personnel from entering the high-pressure water pump room and approaching the high-level water tank.

(9) Maintenance, operation and maintenance of elevators

(1) The main elevator runs continuously from 6: 00 to 24: 00, and the call elevator runs from 0: 00 to 6: 00. The elevator operator is on duty at night and announces the call number or room number in the waiting hall. Where there is an elevator door on the floor, passengers must be opened;

(2) Where there is a peak ladder, run with the main ladder at 6: 00-8: 00, 17: 00- 19: 00 during peak hours;

(3) When the main ladder is maintained, if there is a spare ladder, use the spare ladder to operate; If there is no spare ladder, it should be urgently repaired within 30 minutes, and other repairs should be completed from 23: 00 to 5: 00 the next day; Having a disposal plan in case of emergency;

The maintenance service standard shall be implemented in accordance with the provisions of J.F.D.T. Zi [1998] No.799.

(4) elevator power failure, personnel being caught and other dangerous situations. , should quickly organize rescue.

(10) Decoration management

Decoration management of service rooms

(1) It has a perfect decoration management service system;

(The above answers were published on 2015-11-07. Please refer to the actual situation for the current purchase policy. )

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