Property heating company

If the household heating is not warm, it can be directly reported to the heating department, which will test it and then carry out maintenance. If it is a property problem, the heating department will directly contact the property to solve it.

Taking Zhengzhou as an example, according to Article 26 of the Administrative Measures for Urban Heating in Zhengzhou City, if the indoor temperature of heat users fails to reach the specified standard or agreed temperature due to the reasons of the heating unit, the heating unit shall take timely measures to ensure that the heating temperature reaches the specified standard or agreed temperature.

In case of any of the circumstances specified in the preceding paragraph, the heating unit shall, within 2 months after the end of the last heating period, go through the refund formalities according to the actual number of days when both parties confirm that it has not reached the specified standard or agreed temperature.

Extended data:

"Zhengzhou city heating heat management measures" article thirty-first heat source units and heating units shall be responsible for the management and maintenance of their investment in heating facilities; Unless otherwise agreed between the heat source unit and the heating unit, such agreement shall prevail. The management and maintenance of outdoor heating facilities and indoor heating facilities for residential heat users shall be the responsibility of the heating unit; Unless otherwise agreed between the heating unit and the property owner of the facility, such agreement shall prevail.

Residential heat users are responsible for the management and maintenance of indoor non-heating facilities; Need to update, the cost borne by the hot users. The management and maintenance of heating facilities for non-resident heat users shall be agreed by both parties.

Baidu Encyclopedia-Measures for the Administration of Heating in Zhengzhou City