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What are the property service level standards?

For the owners, the property management of the residential area is very important, because the service quality provided by different property service levels varies greatly. Different levels provide different services and pay different fees. Then, the following small series will introduce what is the property service level standard.

1. What is the standard of property service level?

1, Level 1 property management service level

In principle, a property management enterprise shall have a property management qualification certificate of two or more, or a three-level property management enterprise with more than three years of management experience in residential quarters. More than 80% of property management personnel should hold property management certificates, and more than 80% of property management personnel should have college education or above.

2. Service level of secondary property management

A property management enterprise shall have a property management qualification certificate of Grade III or above, a property management project manager shall have more than 2 years of property management experience, more than 70% of the managers shall have a property management certificate, and more than 70% of the property management personnel shall have a college degree or above.

3. Level 3 property management service level

Property management enterprises shall hold property management qualification certificates, formulate daily management systems according to standards, and sign property management service contracts. Property management project managers should have more than one year of property management experience, and more than 50% of managers should hold property management qualification certificates.

Second, the responsibilities of the property management company

Owners pay property management fees, so it is wise to provide services for community owners to ensure everyone's personal safety. Do not let strangers enter and leave the community easily, patrol at night, ensure the normal operation of public facilities and equipment in the community, maintain the greening of the community, and let the community have a beautiful and comfortable environment.

Summary: The above is the relevant content of the property service grade standard issued by Bian Xiao, hoping to bring help to everyone. Presumably, everyone knows something after reading it! If you want to know more relevant information, please pay more attention to Qijia. It will provide you with more complete, detailed and up-to-date information.