Is the property responsible for the car being rubbed in the basement?

First, the car was wiped in the basement. Is the property responsible?

1. Whether the car is rubbed in the basement is the responsibility of the property and can be divided into the following situations:

(1) If the property management company undertakes the custody obligation, the nature of the charge is the custody fee. In this case, it may be liable for compensation;

(2) If it is stipulated in the contract that the property only provides parking lots for rent, and does not undertake the obligation of keeping vehicles, the nature of the charge is parking fees, and the property does not have to bear the liability for compensation for vehicle scratches;

(3) If there is no contract agreement or the agreement is unclear, it shall be considered in combination with other circumstances.

2. Legal basis: Article 35 of the Regulations on Property Management.

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Second, how to deal with the car being rubbed in the basement?

1, call the police first, watch the monitoring and find the perpetrators;

2. First of all, report the case to the traffic police department and describe the time, place and vehicle damage clearly;

3. Then look for and see if it is possible to cover your parking area with cameras on the surrounding roads. If so, you can ask the traffic police to monitor and see if it is possible to find the perpetrator or the vehicle. If you are lucky enough to find it, you will be compensated directly by the perpetrator;

If the perpetrator can't be found, the paid parking lot should pay compensation.