Which department manages complaints about parking lots?

The parking lot is under the jurisdiction of the public security traffic management department. Call the public hotline 12345 to complain and report. Whatever the reason, as long as there are violations, you can complain and report to 12345. If the parking lot charges fees, you can directly call 12358 Price Bureau to report the complaint. Any vehicle, pedestrian, organ, group, enterprise, school and other organizations or individuals who violate the traffic management rules and regulations, without the approval of the public security organ, occupy roads to set up stalls, park vehicles, pile up articles, build houses, conduct fair trade and other activities that hinder traffic, are all traffic violations.

The parking lot is managed by administrative departments such as municipal transportation, urban and rural construction, urban management, traffic management of public security organs, and fire management of public security organs. Different parking lots are managed by different departments. Ordinary underground parking lots and residential unit parking lots are managed by property companies. Public parking lots are managed by administrative departments such as transportation, urban and rural construction, urban management, traffic management of public security organs, and fire management of public security organs.

The municipal planning administrative department shall, jointly with the municipal administrative departments of transportation, urban and rural construction, urban management, traffic management of public security organs and fire management of public security organs, organize the preparation of urban parking facilities planning according to the overall urban planning, regulatory detailed planning and national and provincial urban parking facilities planning guidelines.

The planning of urban parking facilities should determine the overall development strategy of urban parking, the parking lot supply system and guiding policies, the layout and scale of urban public parking lots, and the construction order.

Legal basis: Article 93 of the Law of the People's Republic of China on Road Traffic Safety can point out the illegal behavior of the perpetrator who violates the provisions of road traffic safety laws and regulations on motor vehicle parking and temporary parking, give him a verbal warning and order him to leave immediately. If the driver of a motor vehicle is not at the scene or refuses to leave immediately although he is at the scene, thus obstructing the passage of other vehicles and pedestrians, a fine of not less than 20 yuan but not more than 200 yuan may be imposed, and the motor vehicle may be towed to a place that does not obstruct the traffic or parked at a place designated by the traffic management department of the public security organ. The traffic administrative department of the public security organ shall not charge the parties the trailer fee, and shall inform the parties of the parking place in time. If the motor vehicle is damaged due to improper traction methods, it shall be liable for compensation according to law.