What are the administrative affairs?

Administrative affairs include sending and receiving documents, holding cultural meetings, receiving guests, comprador, vehicles, safety, welfare, health, logistics supply and security.

I. Administrative affairs

Refers to the daily management affairs and services within state organs, enterprises, institutions and social organizations.

Every company has a department dealing with administrative affairs. Large companies generally have professional administrative departments, and small companies merge with other departments, such as offices, because of their small scale. Administrative affairs are generally trivial, but as a department head, it is also very important for the company to have a clear goal to solve those trivial administrative affairs, because many external customers or employees who apply for jobs first contact the company is the administrative department, which plays an important role in the company's internal and external image.

Second, the daily administrative affairs

1, define the job responsibilities.

Office daily affairs management includes daily affairs planning, organization and implementation, information communication, coordination and control, inspection and summary, rewards and punishments, etc. Office supplies management includes the distribution, use, storage and purchase of office supplies and the formulation of corresponding systems; Document management includes seal management, official document management, file management and books and periodicals management; Meeting management includes pre-meeting preparation, in-meeting service and post-meeting work; Other matters depend on the specific circumstances. As an administrative department, it is necessary to clearly divide the work according to the post responsibilities and ensure that every job is in place.

2. Strengthen communication.

Communication includes vertical communication and horizontal communication. Vertical communication is divided into communication with superiors and communication with subordinate departments.

Communication with superiors is mainly to fully understand the intentions of superiors, grasp the direction, and at the same time convey the views of themselves and subordinate departments to superiors, which requires administrative personnel to have the ability to observe, analyze and express.

Communication with subordinates is mainly to carry out the decisions of superiors and collect and sort out the information of subordinate departments, which requires strong adaptability and organizational ability.

3. Pay attention to the collection and collation of information and provide it to managers in time.

Information includes external information and enterprise internal information. External information specifically includes: relevant national policies and regulations; Changes in social habits, customs and fashions; Changes in market demand, consumption structure and consumption level; Competitive enterprise information; Information on scientific and technological development; Unexpected events, etc. Internal information specifically includes financial status; Production status; Production and sales; Purchasing and inventory information; The use and management of equipment; Human resources, etc.

As a manager, the most important thing is to keep abreast of the development and changes of the internal situation of enterprises and the changes of relevant policies and laws of state government agencies.

4. Cultivate and spread corporate culture.

In enterprises, it is not enough to keep people by salary alone, but also to attract and influence people by corporate culture. This is what we usually call people-oriented management. The company's corporate culture of "honesty, friendliness and tolerance" is very distinctive and representative, which conforms to the characteristics of enterprises. Promote the rapid development of enterprises through the construction of enterprise culture. The construction of corporate culture includes:

(1) The organizational structure is clear and the strategic orientation is clear. A clear division of labor is the foundation of enterprise development. Enterprises should not only have short-term goals, but also have long-term plans. Administrative personnel should assist enterprise managers to formulate a good organizational structure and short-term and long-term strategic goals, so as to form a perfect and United team.

(2) Establish a perfect performance evaluation standard and form a platform for fair competition. Managers do not completely control the way employees do things, but measure the results of doing things, and anyone can go up and down.

(3) Pay attention to corporate image building. Including material image and spiritual image. The material image includes the company's production capacity, company appearance, technical equipment, products and service facilities. Spiritual image includes employees' mental outlook, enterprise style and humanistic environment. Let the work "live".

(4) Attach importance to talents, unite people with the development of enterprises, inspire people with examples, and educate people with employees. Enterprises pay attention to providing employees with opportunities for further study while giving them room for development. We can carry out corresponding career design activities for employees, so that every employee is full of confidence in the future and has a sense of identity and belonging to the company.

5. implement it in a down-to-earth manner. With a perfect and mature system, that is, with a set goal, the key is to do it well. To do a good job, you need to pay attention to:

(1) What to do and how to do it.

(2) How to finish what should be done better and faster.

(3) Remove all obstacles.

(4) Form the system and culture of enterprise implementation, so that implementation will affect every employee.