Conditions for being a good monitor of property management

The service attitude of employees mainly depends on the basic moral cultivation of employees, the training status of employees and the cultural concept of enterprises. The so-called "innate natural beauty" means inspiring, beautifying and shaping employees in human resource management, so that beauty can be internalized into the spiritual quality of employees, and the details revealed from the inside out and embodied in service practice will determine success or failure!

Property management includes the following aspects: 1, engineering maintenance, indoor maintenance, and daily maintenance of the owner's home, such as water and electricity maintenance. Indoor maintenance is paid maintenance; Maintenance of public facilities: replacement of walkway lights, street lamps, wall painting, maintenance of water supply and power supply equipment, maintenance of public pipelines, etc. 2. Security protection. Cleaning and greening. Customer service reception. Elevator maintenance. Each property company has maintenance standards for these contents, but the standards are different. The standard depends on your property fee. You can refer to communities that charge the same.

Responsibilities of the property manager:

1. Under the leadership of the manager of the property management department, specifically exercise the functions of management, supervision and coordination of services.

2. Responsible for the management of community cleaning, greening, public security, maintenance, reception, return visit and other services.

3. Fully grasp the use process of community property public facilities and equipment.

4. Send property management documents.

5. Summarize the work of the current month and make plans for next month.

6. Be responsible for finding unqualified service items in the operation, tracking and verifying them, and handling complaints from operators.

7. Collect valuable property information and make suggestions to promote the development of the company's property management.

8. Complete all assigned tasks.

Matters needing attention

Accurately analyze and master the group characteristics and needs of front-line employees, and carry out targeted incentives.

Mould employees and let them learn to establish correct professional concepts.

Put yourself in the employee's shoes.