Property management knowledge problem .. very urgent! ..？

First of all, two measures should be taken to solve the problem of people trapped in elevators: 1. Arrange personnel for emergency rescue, and have a predictable emergency plan for each property company. 2. If it is found that the fault point is difficult to handle in a short time and the trapped person cannot be rescued in a short time, you should try your best to communicate with the trapped person and comfort them in your heart, so that the trapped person will not panic and strive for rescue as soon as possible. Find out the cause of the failure, reply to the elevator as soon as possible and put it into use, and make a good report of the emergency to prevent such problems from happening again in the future. 1, the problem of property management knowledge .. is urgent! ..

Case: One morning, the elevator running in a building suddenly broke down, trapping a company employee working in the building in the air. The management office immediately rushed to the scene and organized relevant personnel to carry out emergency repair. After an hour of emergency treatment, the elevator fault was eliminated. When the trapped employee stepped out of the elevator, the management office immediately stepped forward, bowed respectfully to him and sincerely apologized and explained to him.

1. What should the property manager do if someone is trapped in the faulty elevator?

Case: Both upstairs and downstairs are nervous. One day, the downstairs owner complained about water leakage, and the maintenance personnel found out that the source was the leakage of the kitchen pipeline upstairs, but the upstairs owner refused to cooperate with the maintenance on the grounds of contradiction with the downstairs owner.

1. As a manager of the management office, how did you solve the problem of leaking upstairs and suffering downstairs through coordination and communication?

Case: All the owners of a residential area are strongly dissatisfied with the management level and service quality of the property management company, because the management company has built and leased the public area of the residential area without a contract, and there is no notice of convening the owners' meeting. Therefore, all the owners of the community want to fire the old property management company and hire a new one.

1. Can all owners fire the old property management company?

2. What responsibilities do you need to perform if you want to fire the old property management company? How?

One day, the cleaning staff of the property management company cleaned the bathroom on the fourth floor, packed up the tools and took down the warning sign hanging on the door handle: Construction is under way. The warning sign is ready to leave. This is a time when the owner pushed open the door to go to the bathroom. Suddenly, the cleaner heard a "plop" and looked over. It turns out that the master has fallen to the ground.

1. You are a cleaner. What should I do after an accident?

2. If the owner falls, is the property management company responsible? Why?

Mr. Luo, who lives in a garden in Haizhu District, Guangzhou, said that when buying a house, the developer promised that the property management fee would be 0.6 yuan/square meter, with supporting services such as pipelines and 24-hour hot water, which was written into the purchase contract. However, after nearly one year's stay, the pipeline gas and 24-hour hot water have not been implemented, but the property management fee has risen to 0.8 yuan/square meter. The property management company replied: "The developer is not what he said." Fees are determined according to relevant standards. The developer said that the property.

1. What should a property management company do?

On March 23, 2003, the son of Ren Jinquan, the owner of Shenzhen Ikki Garden, was killed by Han, the security guard on duty in the community. The murderer then claimed 300,000 yuan from the child's father. The case was heard in Nanshan District, Shenzhen on July 2, 2003.

During the trial, the plaintiff's witness testified that there were many public security incidents and criminal cases in Ikki Garden due to poor management and inadequate security facilities. The defendant's lawyer recognized the authenticity of all these evidences and thought that these cases had nothing to do with whether Xiao Qiqi would happen.

1. Is the case related to the property management company?

2. The property management company fails to perform the midnight service contract; What if the property management company is held liable for breach of contract?

Which company is used for residential property management, who has the final say? According to the "Regulations on Property Management", the hiring of property management companies by the owners is approved by more than two-thirds of the rights held by all owners in the property management area. In June, 2003, the owners of the Atlantic New Area in Chaoyang District, Beijing held a * * * meeting, which reached the required number of votes. By dismissing the property management company, a new property management company was selected.

1. Do you need the assistance of other companies to dismiss the old property management company? Why?