How to deal with the owner's complaint without elevator card

The handling methods of the owner's complaint about not using the elevator card include: confirming the content of the complaint, investigating and confirming, and communicating with relevant personnel.

1. Confirm the complaint content: understand the specific complaint content and verify the problems raised by the owner.

2. Investigation and confirmation: investigate the problem and verify the accuracy of the owner's complaint.

3. Communicate with relevant personnel: communicate with property management personnel, elevator maintenance personnel or the heads of relevant departments to find out whether there is improper use of elevator cards.