How to report monopoly in residential broadband?

The reporting methods of residential broadband monopoly are as follows:

1. Property monopoly in residential broadband is illegal. This is an act explicitly prohibited by the Ministry of Industry and Information Technology. Consumers can of course call 12300 to make a complaint.

2. 12300 is the special service number of the telecom user complaint acceptance center of the Ministry of Industry and Information Technology. Consumers who use mobile phones or fixed-line phones can call the toll-free complaint number "12300" if they don't get a reply or are not satisfied with the handling results after complaining to the operators.

It is illegal for the property to monopolize residential broadband, requiring only the broadband of a specific operator to be installed. The function of China's Ministry of Industry and Information Technology is to manage the illegal acts of telecom operators, so if the property conducts such acts, consumers can of course call the hotline 12300 to make a complaint. According to the provisions of China's Anti-monopoly Law, if the operator monopolizes the market, the relevant victims can report to the anti-monopoly organ of China and let the relevant departments intervene in the investigation.

legal ground

anti monopoly law of the people's republic of china

Article 3 Monopoly acts as stipulated in this Law include:

(a) the operator reached a monopoly agreement;

(two) the operator abuses the dominant position in the market;

(3) Concentration of business operators that have or may have the effect of eliminating or restricting competition. Seventeenth operators with market dominance are prohibited from engaging in the following acts of abusing market dominance:

(1) Selling commodities at unfairly high prices or buying commodities at unfairly low prices;

(2) Selling goods at a price lower than the cost without justifiable reasons;

(3) refusing to trade with the counterparty without justifiable reasons.

(four) without justifiable reasons, the counterparty can only trade with it or only with its designated operators;

(five) tying goods without justifiable reasons, or attaching other unreasonable trading conditions to the transaction;

(six) without justifiable reasons, in terms of transaction conditions such as transaction price, the transaction counterpart with the same conditions is treated differently;

(seven) other acts of abuse of market dominance identified by the anti-monopoly law enforcement agencies in the State Council.