How to complain about public rental housing property?

Legal analysis: first, find a property manager. If it is a minor problem of property management, or the attitude of the property staff is not good, just ask the property manager. Strictly speaking, the property manager is the highest decision-maker of residential property and has great management autonomy. Second, find a street office. Sub-district offices are under the jurisdiction of the people's government of the jurisdiction, responsible for the comprehensive management of the implementation of policies and cultural construction in the jurisdiction, and have the right to accept and assist in property complaints and consultation.

Third, find the housing management department. The housing management department, namely the Housing Management Bureau, is generally responsible for: housing security, construction, system reform, market supervision, property management and housing management policy changes and supervision and implementation. Whether the Housing Authority can manage it mainly depends on whether there is a direct administrative subordinate relationship between the Housing Authority and the property company. If it matters, then everything should be taken care of. If it doesn't matter, it mainly supervises the pricing standards and service contents of property companies.

Fourth, find the industry Committee. The owners' committee, referred to as the industry committee, is composed of the owners' representatives in the property management area, and the members of the industry committee are elected. Therefore, to a large extent, it will take the interests of the owners as the starting point, reflect the wishes and requirements of the owners, and supervise the management and operation of the property management company. Acceptable complaints from owners.

Fifth, developers. The general practice in China is that after the development of residential areas, developers choose companies that have business relations with them or property companies established by developers themselves for management. Such property companies often have to bear too much pressure on the quality of repairs for developers, so finding such properties can generally solve the corresponding housing quality and repair problems. Developers are also obliged to accept such complaints.

Sixth, the complaint institution. Third-party property complaint mediation agencies such as "loyal servants" are the product of the rapid development of the Internet era. Owners can find this complaint platform to complain. The advantage is that complaints will be followed up quickly, and owners do not need to waste time and energy to deal with the property.

Legal basis: "Guiding Opinions of General Office of the State Council on Further Optimizing Local Government Service Hotline" speeds up the merger of government service hotlines except11 19, 120 and 122. Before the end of 20021,the government service hotlines set up in various regions and the government service hotlines set up by relevant departments in the State Council and answered locally will realize the No.1 service. The merged hotlines in all regions are unified as "12345 government service hotline" (hereinafter referred to as "12345 hotline"), and the voice call number is "12345", providing "7×24 hours" all-weather manual service. At the same time, optimize the process and resource allocation, realize the close connection between hotline acceptance and background service, ensure that the problems and reasonable demands reflected by enterprises and the masses are handled and disposed of in time, make the government service convenience hotline connect faster, distribute more accurately and operate more practically, and create a convenient, efficient, standardized and intelligent government service "total customer service".