Job responsibilities and contents of the property

Property needs to be familiar with national and local property management policies and regulations, familiar with property management workflow such as creating excellence, and have strong team building ability and work pressure resistance; The following is the job responsibilities and contents of the property I sorted out for you. You are welcome to learn from and refer to it, which will definitely help you.

Responsibilities and contents of property work 1

1, receive/answer the owner's complaints, maintenance, consultation, etc. , make records and timely feedback to the owner;

2, floor patrol, responsible for regional environmental sanitation, security order, engineering problems, etc. , found the problem in a timely manner to urge the relevant departments to rectify;

3, the owner's return visit and visit, establish a good communication channel between the property and the owner;

4. Filing and keeping of the owner's files;

Responsibilities and Contents of Property Work II

1, responsible for the overall work of project property services within its jurisdiction, and responsible to the person in charge of the city;

2. Formulate and complete the annual targets and economic indicators of the property management services of the projects under its jurisdiction, implement various management systems of the company, control management costs, and be responsible for the operation and management of the projects;

3. Effectively supervise the operation process of the project property departments under its jurisdiction and lead the property team to provide good services to customers;

4. Be responsible for the business training guidance and performance appraisal of supervisors and managers above;

5. Proficient in customer service, engineering maintenance, order, cleaning, greening, secondary installation and other management processes and rules and regulations, and able to independently draft and formulate various rules and regulations and related documents for property management of projects under its jurisdiction.

Job responsibilities and contents of the property 3

1, fully responsible for project management services and safety work, to ensure the completion of annual business indicators;

2. Supervise and inspect the service quality, operation process and operation of daily property;

3, responsible for the overall planning and management of public security, fire protection, customer service, cleaning and other aspects of the work;

4. Lead employees to deal with all kinds of emergencies in a timely and effective manner;

5. Establish a good communication and coordination relationship based on customer needs;

6, according to the requirements of the company to do a good job in project team building.

Job responsibilities and contents of the property 4

Fully preside over the daily operation and management of the property company and complete the annual operation and management indicators;

According to the strategic objectives of the group, formulate the development strategy of the property management company, put forward the business planning, business policy and management form of the property management company, and organize the implementation after being determined by the group;

Formulate various management systems, management measures, operation control and post responsibilities of various departments, and supervise their implementation; Design all kinds of property management service processes and schemes, and supervise the implementation of service processes and schemes;

Review the staffing, management plan and cost calculation of the property management company, and supervise the implementation of various budget items according to the annual property management budget;

Do a good job in communication and coordination with developers, government departments and other relevant units.

Job responsibilities and contents of the property 5

1, report emergencies in time and assist superior leaders in investigation and handling;

2, responsible for buildings, equipment, equipment acceptance and equipment maintenance report;

3. Responsible for handling tenants' complaints and reminders, maintaining environmental sanitation and maintaining public order;

4, customer service center daily file processing, notification file delivery and distribution;

5, complete other work assigned by the leadership.

Job responsibilities and contents of the property 6

1. Responsible for the overall planning of the customer service work of the property management service center;

2. Responsible for formulating the annual service plan and customer satisfaction improvement plan of the property management service center, and responsible for the specific implementation of the plan;

3. Be responsible for formulating the customer service work plan and training plan of the property management service center, and implementing decomposition and supervision;

4. Responsible for customer service team building and performance appraisal;

5. Responsible for handling major complaints, and regularly split complaints, formulate corrective and preventive measures, and effectively control the number of complaints;

6. Be responsible for establishing and maintaining the key customer relationship of the property service center;

7. Responsible for external public relations coordination of relevant units and communication and coordination between departments to ensure the smooth development of all work.

Job responsibilities and contents of the property 7

1, under the leadership of the head of customer service department, responsible for the property service work of the community, and responsible for implementation and execution;

2. Inspect and supervise the cleaning, greening and public facilities of the community every day, record and handle the problems in time and report to the customer service supervisor when found;

3. Accept and handle the complaints of business households, record them truthfully, follow them up promptly, patiently and properly, and report to the head of customer service department;

4. Responsible for collecting property service fees and fees charged by various regulations;

5. Responsible for following up the declaration, approval, inspection, acceptance, refund, sorting and filing of the second renovation of the business households. If illegal buildings are found, timely record and notify the owner for rectification, and report to the head of customer service department;

6. Responsible for all kinds of installation applications of operators, and responsible for follow-up and implementation;

7. Coordinate the relationship between the owner and the property service center, and pay a regular visit to the owner;

8. Write a notice to the owner;

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