Property monthly training content

The monthly training contents of the hotel are as follows:

This kind of training includes basic training, professional training, management training and special training.

1. Basic training: This kind of training is mainly aimed at new employees, including company culture, rules and regulations, professional ethics, service attitude and professional quality. These trainings are designed to help employees understand the basic situation of the company, enhance their sense of identity and belonging to the company, consciously abide by the company's rules and regulations and codes of conduct, adapt to the working environment as soon as possible, participate in work roles, and improve work efficiency and performance.

2. Professional training: This kind of training is mainly aimed at employees in different positions, including property management, customer service, equipment maintenance, safety management and financial management. These trainings are designed to help employees master professional knowledge and skills, improve the level of management services and improve the quality and effectiveness of work.

3. Management training: This kind of training is mainly aimed at middle and senior managers, including economics, organizational behavior, psychology, public relations, administration, marketing and so on. These trainings are designed to help managers improve their management level and leadership ability, better perform their management responsibilities and promote the development of enterprises.

4. Special training: This kind of training is mainly aimed at employees under specific circumstances, including emergency handling, safety training, fire fighting training, etiquette training, etc. These trainings are designed to help employees master the skills and knowledge of handling special situations, improve their emergency handling ability and safety awareness, and improve service quality and image.