Job Recruitment Website - Property management - Promotion strategy of customer experience management in property specialty

Promotion strategy of customer experience management in property specialty

2008: Project leader. A comparative study on online autonomous learning literacy of adults in four places across the Taiwan Strait. Macao foundation. (in progress)

2008: Project leader. A comprehensive study on the interactive development strategy between cultural heritage tourism and cities. Macao foundation. (in progress)

2008: Project leader. Analysis and research on the current situation of tour guides in Macao. Macau Tourism Bureau. (completed)

2007: Project leader. A preliminary study on the interactive development strategy between cultural heritage tourism and cities--taking macao as an example. Macao foundation. (completed)

2006: Project leader. Research on internationalization and localization of tourism education in Macao. Macao foundation. (completed)

2005: Project leader. Evaluation on the cooperative development of continuing education between China, Hong Kong, Macao and Taiwan universities. Macao foundation. (Completed) Professional Certification and Awards

Professional hotel management teacher

American Hotel Association registered hotel educator.

American hotels and apartments. Accommodation education college

Professional exhibition manager

Passed the exhibition management certification of CEM American International Exhibition Association and China Council for the Promotion of International Trade.

International Exhibition and Events Association (IAEE) and China Council for the Promotion of International Trade (CCPIT)

Professional problem gambler consultant

Certified Gambling Consultant (CGC) Canadian Professional Association

Canadian Council for Professional Accreditation (CCPC)

International certification of advanced exhibition management

Degree in Exhibition Management (EMD) from the International Exhibition Industry Association in Rivenburg, Germany and the United Education University.

UFI and University of Ravensburg, Germany Cooperative Education Award

In 2009, the International Symposium on "International Journals of Arts and Sciences" held in university of central florida, Orlando, USA won the Best Academic Paper Award.

In 2008, the third member congress of the Continuing Education Branch of China Higher Education Association and the 2008 academic exchange meeting held in the College of Continuing Education of Guizhou University won the excellent thesis award.

Top Ten Most Influential Teachers Award for Education and Training in China Tourist Hotels in 2007

1997 doctoral research scholarships awarded by the Macao sar government.

1992 Perfect GPA 4.0 and Academic Excellence Award of the Graduate School of Bauer State University, Indiana, USA.

Member of professional association

1996- vice chairman of the board of directors of Macao Adult Education Association.

2002-present Vice Chairman of Macao Exhibition and Trade Association

2004-Member of American Hotel Association.

2007-Member of American International Convention and Exhibition Association.

2007-present Member of Canadian Professional Association

counseling

2005-present Consultant of Macau Human Resources Association.

March 2002-March 2003 Consultant of Extracurricular Courses and Special Programs Center of the University of Macau.

200 1- Consultant of Macau Property Management Association.

Editing service

2008: Guest Editor, Journal of International Studies, Issue 14.

Since 2006, he has been a judge of Journal of Macau University of Science and Technology.

2004 Editorial Board of Exhibition Textbooks Series of China Higher Education Press.

1996- currently editor of Macao Journal of Adult Education.

Social welfare work

2007-present Honorary Professor, School of Tourism, Chongqing Normal University, China

Since 2006, he has been an off-campus reviewer of doctoral thesis at the University of Technology, Sydney, Australia.

2005-present Consultant of UNESCAP (United Nations Asia-Pacific Economic and Social Organization)

2003-Director, Master of Hotel Management Program (Macau), University of Birmingham, UK.