What is the legal responsibility of the property management company when the water is stopped and the elevator is stopped?

According to the relevant regulations of property management, if the property company stops the elevator due to water and power failure, it should make public in advance and fulfill its obligation to inform. Without the authorization of public utilities such as water supply, power supply and gas supply, owners or judicial administrative organs, property service enterprises shall not stop water supply, power supply and gas supply to exclusive parts or parts of the property. If water, electricity and elevators are illegally cut off, causing damage to the owner, the owner has the right to claim compensation.

The property service contract is signed by the property company and the owner, and the water supply and power supply contract is signed by the owner and the power supply bureau and water supply company. These are two parallel and independent legal relations.

Property companies only maintain water supply and power supply equipment, not water and electricity suppliers. The providers of water and electricity are water supply companies and power supply bureaus. According to the relevant provisions of China's contract law, the water supply and power supply between the owner and the water supply company and power supply bureau is a contractual relationship. The water supply company or power supply company has the right to stop water supply and power supply only if the owner has a contract agreement and state regulations.

As can be seen from the above, the property company provides property services, and water supply and power supply is the responsibility of the water supply department; When it is necessary to temporarily cut off water and electricity due to the maintenance of hydropower facilities, the following procedures should generally be followed:

1. In case of planned water and power failure, the owner (residents) and each work unit shall be notified 24 hours in advance, and notices shall be issued in all buildings, bulletin boards in the lobby and electronic display screens in the community. Register the notice on the posted notice and save it.

Maintain the relevant equipment normally, and patiently explain to the owner (resident) for support and cooperation. If the water is cut off, use the domestic water tank to supply water temporarily. If the water is cut off for a long time, it is necessary to contact water supply, fire fighting and other units to solve the water supply. Power failure automatically starts, and the generator temporarily supplies power.

2. In case of sudden water and power failure, a brief notice shall be given within ten minutes, and a written notice shall be given within 1 hour, including the reasons and the expected time to resume water and power failure. And inform Zhang to put towels in a conspicuous position in the lobby of each building and save the documents. Repair and maintain related equipment, patiently explain to the owner (resident) and get support and cooperation. If the water is cut off, use the domestic water tank to supply water temporarily. If the water is cut off for a long time, it is necessary to contact water supply, fire fighting and other units to solve the water supply. Power failure automatically starts, and the generator temporarily supplies power.