What is ISO9000 quality management system?

In order to better meet the requirements of customers and laws and regulations and enhance customer satisfaction, the International Organization for Standardization? (ISO) issued five ISO9000-ISO9004 series quality management standards in 1987. Then, aiming at the problems existing in the application of ISO9000 family standards, the ISO9000 family standards of 1994, 2000, 2008 and 20 15 were revised four times. This standard is formulated on the basis of summarizing the practical experience and theory of international quality management. Organizing the establishment, implementation, maintenance and continuous improvement of quality management system according to the requirements of quality management system standards will certainly improve the quality of products and services, enhance customer satisfaction and enhance market competitiveness.

Standard characteristics

1. Based on seven quality management principles, it is widely used in various fields of quality management.

2. It is universal and suitable for all kinds of organizations.

3. Moderate simplification. After three revisions, the standard has been simplified in content and quantity, the requirements for mandatory documents have been greatly reduced, and the standard has better flexibility and operational guidance.

4. Establish, implement and continuously improve the quality management system by using process method and PDCA cycle mode.

5. Improving the compatibility with the environment and occupational health and safety management system can bring greater benefits to the organization.

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