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What is the property management system _ residential property management system belongs to
Property management system is a special software system developed to meet the needs of property management, which is used to help property companies improve work efficiency, optimize management processes and improve owners' service experience.
Residential property management system is a management system with residential business as the main object and various businesses and pain points in residential areas as the direction. Property services are divided into different formats, and the focus of service content is also different. Residential property focuses on life service and community construction, office property focuses on office environment and facility management, and shopping center property focuses on customer experience and business support.
Typical functional modules of residential property management system include:
1. Expense management function: including expense setting, expense collection, expense reconciliation, payment notification and other modules. , mainly used to manage the collection of various charges in the property.
2. Work order management function: including modules such as maintenance work order, complaint work order and help work order, which are used to manage various work tasks and service requests of the property.
3. Project management functions: including project budget, construction contract, quality supervision, project completion and other modules, which are used to manage various projects of the property.
4. Quality management function: It includes modules such as owner satisfaction survey, service standard management, training management and performance appraisal, which are used to manage and improve the service quality of the property. ?
5. Owner's service function: including owner's self-service, owner's APP, owner's notice announcement and other modules, which is convenient for owners to use all kinds of self-service and interact with the property.
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