As a property manager, how to assist the director of the management office?

Better be specific. First of all, the director of the management office has a lot of work, including charging indicators, customer satisfaction and complaints, team management, facilities and equipment maintenance, public order and environment. If it is an assistant director or deputy director, his work will also have a focus. In short, I wonder if I can meet your requirements:

1, in his own post, determine a detailed work plan according to the work objectives set by the director, as detailed and measurable as possible, and communicate with the director whether the plan is feasible.

2. Strive for all resources and master the methods and skills of implementing the plan.

3. Regularly feedback the progress, achievements and improvement ideas of the plan implementation to the director, report the existing problems in time, be sure to bring your own solutions and ideas, speak your own ideas, and adjust your ideas according to the intention of the leaders.

4, don't talk to the leader about your efforts, because the leader will see, don't exaggerate and deliberately show your achievements, because the leader will also see that your achievements are only a part of the management office, and the leader naturally hopes that you can have greater achievements. Your progress is not a threat to the leader, but a threat to his achievements.

Is the dispute a customer dispute or a property dispute? When the management office does a good job, disputes mainly lie in prevention, visiting customers more, understanding and solving problems, giving feedback and tracking to customers' problems, and avoiding complaining again. If the basic work is not good, the way to deal with disputes mainly lies in your personal charm, which makes customers feel that you are credible, honest and trustworthy. Even if you can't solve it, let the customer give you full marks.