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How to write a reply to smoking in the property?
1. beginning part
Address each other in a formal way, such as dear sir/madam, or use a specific name. Introduce yourself and simply explain that you are a property manager or relevant person in charge.
2. Indicate the purpose of the reply
Briefly explain that you have received complaints about smoking in the property, which you attach great importance to. For example, "I attach great importance to your complaint about smoking in the property, and thank you very much for your concern about our property management."
3. Explain relevant policies and regulations.
Introduce the property management policies and regulations related to smoking. According to local laws and regulations, most residential areas prohibit smoking in public areas or specific areas. You can briefly describe these policies and regulations and point out the possible health and safety problems caused by smoking in the property.
4. Try to explain the property
Briefly explain that the property has taken some measures to solve the smoking problem to ensure the safety and comfort of residents. For example, you can mention that no-smoking signs have been set up, requiring residents to ban smoking in designated areas, or you plan to install smoke detectors and other equipment in public areas.
Seek cooperation
Encourage residents to cooperate and remind them to respect the rights and interests of other residents. We can express the hope that residents can create a good living environment and abide by relevant management regulations.
6. The last part
Conclusion We can thank the residents for their cooperation and understanding, and provide further communication channels so that residents can contact you when they have other questions or need consultation.
Remember to be polite and professional when writing back. Because the specific situation may be different, you can make corresponding adjustments and modifications according to the actual situation of the property and management policies.
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