What would you do if you were asked to do a survey of property management in a certain district of a city?

First, a comprehensive view of the appearance, facilities and equipment, property hardware such as trails, lighting, monitoring, sanitation, greening, parking and so on.

Second, investigate the property service enterprises, mainly in terms of service level, service quality and service items, with emphasis on property management and service software. Internal management and external services of property enterprises, etc.

Three, survey residents' satisfaction, awareness of payment, the work of the owners' committee, etc.

Fourth, summarize, refine, summarize, ask questions and solve problems as a whole.

Extended data

Frequently asked questions about property management:

The problems left by developers are serious. The serious problems left by developers are common problems all over the country, including planning changes, incomplete supporting facilities, substandard housing and ancillary equipment and so on.

The positioning of the property management company is inaccurate. Property management enterprises are small in scale, low in qualification level, low in property management service level, outdated in management concept and weak in market competitiveness.

Some enterprises even operate in the form of public institutions, pretending to be managers and having poor service awareness; Some enterprises have low service levels, high charging standards and even arbitrary charges; Some enterprises mistakenly believe that the threshold of property management practitioners is low, and there is a lack of training for practitioners and strict and standardized system management, resulting in a generally low quality of personnel; Some enterprises operate part of the property without the consent of the owners, which infringes on the legitimate rights and interests of the owners.