Why don't owners trust property management companies?

It is reported that in recent years, disputes between community owners and property have occurred from time to time. Some properties complain that "charging is difficult" and the owners do not cooperate with the work; Some owners questioned the property's use of community resources to "generate income" and then pocketed it. ...

According to the report, people in the industry said that the income and expenditure were opaque, and the owners did not trust the property management company, thinking that the property management company might hide the income, exaggerate the expenses and take the money away when leaving; When the property management company also reflected the request to increase the property management fee, the owners did not agree.

According to statistics, there are currently 3,597 residential quarters in Shenzhen, of which 1.476 have established industry committees, accounting for about 41%; There are 35 1 1 residential quarters managed by property service enterprises, accounting for 97.6%. The penetration rate of property management in residential quarters is in a leading position in the country. However, in recent years, local property management disputes have become increasingly prominent. In recent three years, the number of complaints was 32 10, 33 13 and 26 1 1 respectively.

According to the relevant person in charge of Shenzhen Housing and Construction Bureau, property disputes are mainly reflected in the following aspects: First, the ownership of property rights in * * * is unclear, and it is difficult for owners to defend their rights; Second, the implementation of the rights and obligations of the owners' congress is not in place, and the establishment, operation, change and supervision of the owners' Committee are outstanding; Third, the orientation of government functions is not clear, and the means of regulatory measures are lacking; Fourth, the market mechanism is difficult to play its role, and property services are caught in a vicious circle of low prices and low quality.

I hope the relationship between the owner and the property can be continuously improved!