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202 1 parking administrator's year-end personal work summary
202 1 parking manager's year-end personal work summary (1) I worked hard this year. With the care and support of leaders and colleagues, I earnestly performed my duties, adhered to principles, worked diligently and conscientiously, and completed various tasks. Now make the following summary from several aspects:
Ideologically: Over the past year, I have always regarded learning as my task, studied hard and thought hard, improved my ideological quality, firmly established the concept of serving the people, and maintained a good moral atmosphere. In the face of work and career, take care of the overall situation, never strive for fame and gain, regardless of personal gains and losses, keep in mind the teaching of "eight honors and eight disgraces", serve the people wholeheartedly, and constantly improve and update themselves ideologically and professionally.
Work: I love my job, love my job, and be pragmatic. I work hard, and I can stick to my normal work every day under bad working conditions and bad environment. No matter spring, summer, autumn and winter, no matter whether it is cold or hot, I can always wait at the front line of my post. In my work, I strictly implement the rules and regulations formulated by my desk and department, and I can be high-profile, non-responsive, non-confrontational, bear the burden of humiliation, report to the leaders in charge in time, and be a good person.
In xx this year, * * * received foreign vehicles17,000 vehicles, cooperated with two staff members of guard xx, ensured smooth roads throughout the year, and completed many large-scale activities of vehicles in xx Center. Everything is arranged by the leader, and the tasks assigned by the leader are completed with good quality and quantity. Here I also thank the comrades for their unity, cooperation and strong support.
Work efficiency, there is no phenomenon of being late and leaving early for no reason in the past year, and I have been quietly sticking to my post. I always think that it doesn't matter whether a person is bitter or tired. The value of life lies in struggle, creation and dedication. I want to realize the value of life with the concept of diligence and do my bit for the development of xx.
Of course, I also have some shortcomings and problems in my work. Sometimes the standard of their work is not high enough, the requirements are not strict enough, and they lack pioneering consciousness in their work. These problems and deficiencies, I am determined to seriously overcome in the future work, and strive to improve. Work hard and contribute to the cause of xx.
Parking management report:
1, managing the resurgent parking within its scope of functions.
Since the "environmental cleaning, 100-day action", the parking order in our district has improved, but recently, due to lax parking management, parking management has resurfaced, especially for non-motor vehicles and bypass streets. In view of this situation, we have asked the squadron of the main city and the squadron of the street (park) to strengthen the management of the parking order of non-motor vehicles, and urged the law enforcement detachment to strengthen the law enforcement stickers for illegally parked vehicles on the slip road.
2, what is the regular supervision (inspection) system?
All along, our district has been persistent in the management and supervision of parking order, especially since the "environmental cleaning, a hundred days to attack", our district has formed a daily inspection and supervision system led by the bureau leader, requiring a bureau leader to lead the relevant personnel of various business departments to inspect and supervise the parking order management in the whole district every day, and find and rectify it in time.
3. What are the problems in supervision (inspection) and how will these problems be solved in the future?
Recently, during the inspection and supervision, we found that there are two problems in the daily management of parking order in our district: First, during the special rectification activities of "cleaning the environment for 100 days", the parking order of designated parking berths was chaotic, and the parking outside the parking berths in bypass streets and lanes was still not solved by sticking stickers. Second, non-motor vehicle parking is generally chaotic.
In view of these two problems, we will focus on:
1, strengthen the management of sub-street parking order, realize the one-way combination of timely guidance and law enforcement stickers, and strengthen the supervision and inspection of sub-street parking order management.
2. To strengthen the management of non-motor vehicle parking order, we will ask the squadron in the main city to send more personnel, especially the management of primary and secondary roads and window sections.
202 1 parking manager's year-end personal work summary (2) hello everyone! 202 1 The hectic year is coming to an end. Looking back on one year's work, it is full of happiness and hardship. In 202 1 year, the parking lot in xx community was officially put into operation under the care and leadership of leaders at all levels. Now the main work of parking lot 202 1 in xx District is reported to the leaders as follows.
First, the parking lot 202 1 in xx District received a total of 50,300 yuan and received more than 5,000 tourist vehicles. There were no complaints about tourist parking, no damage to parked vehicles and no theft of tourists' property throughout the year, achieving the goal of zero complaints about parking lots in 20021year.
2.202 1 is the first year of paid parking in the parking lot of South Scenic Area-parking management fee is collected. So at the beginning, we faced and solved many problems and difficulties in our work.
Because xx District has never received parking fees for many years, the parking lot management is disorderly and chaotic, and many vehicles are from surrounding areas, forming habits at will. We refused to pay the parking fee. We have carefully and patiently explained this, made clear their ideological work, straightened out their working relationship, made the parked vehicles orderly, and ensured the safety of tourists' vehicles and property.
Third, because the construction of xx community has just started, the parking lot infrastructure and hardware facilities are not complete. In order to ensure the safe and orderly parking of parked vehicles, in the tourist season, the parking lot is small and many vehicles cannot park in the parking lot. We have also strengthened the strength of personnel, so that as long as vehicles enter the scenic spot, they will be responsible for the safety of tourists and let them play with peace of mind.
Four, standardize management, fulfill their duties, do their jobs in a down-to-earth manner. In tourism, we not only open our beautiful natural scenery to tourists, but also show our humanities and culture to tourists. In view of the phenomenon of more tourists and littering in the peak season, while preaching, we also deployed limited management personnel to manage and remove the sanitation of the parking lot, so as to ensure that all the garbage in the parking lot will not fall to the ground, and thoroughly implement the rules and regulations of the Group's scenic spot management to ensure a good image of the scenic spot window! In the new year, our parking lot has a long way to go, and there are still many shortcomings and difficulties to be overcome, which need to be solved by the group leaders.
The number of tourists in 1 and xx area is increasing every year, which brings great pressure to the existing narrow parking lot.
In the tourist season, many vehicles can't park in the parking lot, but stay on both sides of the expressway, which brings security risks and management difficulties to traffic and scenic spot management. I hope that the leaders of the group can fully consider expanding the parking lot, eliminate hidden dangers and facilitate management.
2. Because xx District is in the primary stage of development, the infrastructure is not perfect, especially the parking lot, and there is no parking lifting rod, so the parking management on weekdays is all with small ropes, which is neither safe nor in line with the standard facilities of "5A" scenic spot.
3. There is no office space in the parking lot in 3.xx District. All our managers work and have lunch in the open air. We are in the hot sun on sunny days, and we are in the wind and rain on rainy days, and the working environment is very difficult. We also asked the leaders of the group to solve a closed temporary office booth of 10 square meters for the office space of the parking lot from the perspective of scientific development and standardized management.
The sign of the parking lot is missing. As a part of the standardized management of scenic spots, obvious traffic signs and boundary warning signs should be set up.
Looking back on 202 1, we have gained a lot. Looking forward to 2022, we are full of confidence. Under the correct and scientific leadership of leaders at all levels, we will steadily and solidly push the parking lot work in South Scenic Area to a new peak!
202 1 parking manager's year-end personal work summary (3) in 20021year, under the correct leadership of department leaders, our unit constantly strengthened its own construction and worked hard. Cooperate with various departments to complete various tasks assigned by leaders at all levels, and now report the main work to leaders at all levels.
I. Work Contents of 202 1
1 and 202 1 At the beginning of the year, we visited CPPCC members and NPC representatives who put forward proposals at the two sessions in turn. Listen to the opinions on the management of vehicle parking in our city and make reasonable answers to the questions raised.
2. In view of the problems raised by the members of the two sessions in the CPPCC proposal, our unit has formulated a unified parking sign in the whole city, and publicized the parking lot setting code and charging standard. The city's parking lots are marked with uniform parking markings, the parking lot scope is defined, and the uniform clothing of parking lot toll collectors is customized, which has created the culmination of standardized management of uniform clothing of parking lot toll collectors in xx province. Our department has also intensified the standardization construction of parking lots, installed vehicle locators for conditional parking lots, and standardized and improved the management of parking lots.
3. Our unit cooperates with the traffic police to standardize the management of all parking lots in the city according to the motor vehicle parking scheme. Cancel unreasonable parking lots from the aspects of urban construction management and smooth roads.
4. Through daily inspection, it is found that motor vehicles in urban main roads and busy areas are still parked on the sidewalks. Under the punishment management of our unit and the municipal comprehensive law enforcement bureau, it still has no effect. In view of this phenomenon, our unit takes measures. On the premise of ensuring the normal passage of pedestrians, set up iron fences to stop cars. At present, it has received good results and has been affirmed by all walks of life.
As an important part of urban motor vehicle management, pedestrian parking has been paid special attention by the general public. In order to regulate the temporary parking of motor vehicles and pedestrians in the city and relieve the pressure of road traffic, our unit strictly manages the main roads and bustling places such as Jiefang Road. Parking is not allowed in places that affect the normal passage of pedestrians and do not have parking conditions. Units with temporary parking in front of the door must park according to the berth line, and the parking unit will assign a special person to be responsible for parking management. Our unit conducts regular inspections to solve problems in time.
6. In view of the chaotic parking situation of motor vehicles in xx business district and surrounding areas, our unit has formulated a parking plan for xx business district, and assisted the management committee of xx business district to set up a xx parking lot in the central area. The parking situation of motor vehicles in xx business district has been greatly improved.
7. There is a phenomenon of repairing cars and changing tires in public parking lots in our city, which affects the daily management of public parking lots. In view of this phenomenon, our department sent a letter to the municipal comprehensive law enforcement organs, asking them to clean up. Aiming at the phenomenon of drawing parking lines without authorization and occupying road parking without approval. Our department has sent a letter to the city's comprehensive law enforcement organs on the list of violations, demanding that the city's comprehensive law enforcement organs be punished.
8. According to the instructions of the superior leaders, our department conducted an investigation on the phenomenon of parking vehicles in front of the No.1 garden of the swimming pool in our city. In view of this situation, I visited the enterprises and institutions around Gate No.1 of the Garden, listened to the opinions of the general public, and organized the person in charge of the swimming pool to hold a swimming pool vehicle parking management meeting. In view of the current parking situation of swimming pool vehicles, after many discussions, we finally came up with a feasible report and submitted it to the Construction Committee. Our department will also continue to strengthen the parking management of swimming pools in our city and plan more reasonable and standardized parking management.
9. After three years of continuous improvement, the parking lot management managed by our department is becoming more and more mature, but there are disadvantages in the parking lot employment system. Due to the strong adaptability of the work requirements of the toll collectors in the parking lot and the high mobility of the toll collectors, it is impossible to go through the employment procedures, resulting in accidents such as disability caused by accidental injuries that cannot be properly handled. Therefore, in order to better manage the parking lot and put an end to the joint problems caused by employment. Drawing on the experience of parking lot management in other cities, our department entrusts the parking lot managed by our department to a professional parking lot management company for management. Entrusted to the parking lot management company, the parking lot management company is responsible for solving the problems and accidents in the daily management of the parking lot.
Second, the problems existing in the work
1. The number of parking lots and the berths provided in our city are far from meeting the growing parking demand. Moreover, due to the restrictions of road traffic and urban planning, the distribution of parking lots is uneven.
2. Some merchants and car owners in our city have changed or damaged the car blocking facilities set up in the no-parking places without authorization for their personal interests. This phenomenon is very serious. We have reported the case to the public security organ, but there is still no effective means to solve it.
Last year, under the instruction of the city leaders, the paid parking lot in the executive hall was changed to free parking. But at present, there are two car rentals occupying parking spaces 24 hours a day. Due to free parking, it is impossible to handle parked vehicles. Make the vehicles going to the executive hall have nowhere to park. In view of this problem, our unit has reported to the general office of the municipal government, and the general office of the municipal government has not given a clear answer.
4. The parking lot planning of hot spots in our city has been approved, but it has not been implemented in actual construction.
5, and planning and other related departments in the work there is still a disconnect problem.
Three. Work plan for 2022
1, cooperate with the planning department to make long-term parking plans, and actively participate in the planning and construction of parking lots in the process of urban construction and old city reconstruction.
2. Participate in the completion acceptance of the parking lot construction project by relevant departments, collect detailed information of newly-built parking resources, and provide reference for the rational construction of parking resources in the future.
3. Continue to improve the construction of public parking lots and strengthen the management of motor vehicle parking. Strive to create a good parking space for motor vehicles in our city.
4, combined with the existing road traffic conditions, reasonable additional parking facilities, continue to run qualified units of the parking lot.
5, mining all kinds of parking resources in our city, in the case of meeting the parking conditions of this unit, open to the public.
6. Restore the original nature of the underground parking lot that has been used for other purposes, and ease the parking pressure in our city.
7. Establish a more perfect parking charge system to improve the efficiency of parking spaces and maximize the use of parking resources. Under the correct leadership of department leaders. While strengthening the construction of work style, our unit has also strengthened the construction of spiritual civilization. All comrades can complete all tasks in time according to the deployment of their superiors. In the future, we will strengthen the construction of parking lots and improve the functions of urban parking lots through fruitful work, so that the parking lots in our city will truly become a bright spot in urban construction.
202 1 year-end parking manager's personal work summary (iv) In the past 202 1 year, under the correct leadership of the terminal management company and with the joint efforts of all employees, the parking lot earnestly implemented the work ideas and specific work arrangements determined at the beginning of the year, strictly standardized management, improved basic management, strengthened safety precautions, improved service quality and achieved business objectives. Looking back on the work of 202 1, the main points are as follows:
First, strengthen system construction and improve basic management.
Hold a safety work meeting before the Spring Festival in 1.X, convey the spirit of relevant documents from superiors, arrange safety work during Spring Festival travel rush, and complete the work objectives of safety prevention, service management and three defenses issued by the company. Starting with the basic management of the department, the parking lot shall establish and improve various management systems of safety services, formulate management regulations on safety, service and equipment, adjust the post setting of the department, and formulate post responsibility system to ensure the safety of parking work. At the same time, increase the responsibilities of the equipment safety supervisor and manage, maintain and repair the equipment and facilities on a regular basis. It improves the intact rate of equipment and facilities, and ensures the operation, safety and service of the parking lot.
2, parking lot staff to do a good job of parking fees. Collect parking fees in strict accordance with regulations, and there is no phenomenon of arbitrary charges and arbitrary charges. Arrange guides to guide the vehicles separately to ensure the parking order and provide passengers with a safe and clean parking environment. From 202 1 to now, there are about xx thousand vehicles in and out of the parking lot, and the parking fee is more than xx thousand yuan.
Second, pay attention to on-site management and implement safety measures.
Ensuring parking safety is the focus of parking lot work. The parking lot should further strengthen the understanding of safety work according to the requirements of the safety work instructions of the superiors, effectively enhance the sense of responsibility and urgency of safe parking, and be realistic. Clarify the work requirements of safety precautions and implement specific safety precautions.
1. Strengthen equipment safety management. In order to ensure the normal operation of parking lot facilities and equipment, parking lot equipment management personnel regularly maintain and inspect the charging system equipment, and specify the roads and directions for vehicles and personnel to enter and leave; Safety facilities, such as signs and speed bumps, have been added. The safety management system of the parking lot is sorted out, the safety responsibility scope and work requirements of each post are further clarified, and the intensity and frequency of on-site inspection are strengthened. Pay attention to the implementation of rectification measures for existing security risks. Rectify the illegal behavior of not parking according to the parking space, and review the rectification situation to ensure the implementation of the rectification and completely eliminate potential safety hazards.
2. With the support of the company, the parking lot is guaranteed in the investment of safety facilities. 202 1 bought xx reflective vest to ensure the safety of vehicle guidance at night. Replace x speed bumps and add x guided stop signs; Replace xx damaged lighting lamps, purchase X damaged parts of the main board of the toll collection system, and comprehensively strengthen the canopy of the toll station to prevent typhoons above X level. Further improve the safety facilities.
Third, strengthen learning and quality, and improve service quality.
1. The parking lot organizes all employees to use their rest time for training and learning on modern safety management.
2. Learn the emergency plan for large-scale flight delays, and pay attention to the situation and various emergency treatment methods when large-scale flight delays occur.
3. Strengthen the construction of service quality, further standardize the rules and regulations of shopping malls and parking lots, participate in etiquette training organized by airport companies, and strengthen service awareness. Reorganize the ground service process and service standards, strengthen the standardized service training for window service personnel, and start with standardizing the dress, appearance and manners of employees to further clarify the service etiquette and civilized language norms. In the past six months, the employee participation rate has reached 100%, which has achieved good results.
Fourth, there are shortcomings in the work.
Despite some achievements, there are still some shortcomings in our work:
1, parking facilities and equipment are greatly affected by thunderstorm weather, which has a certain impact on normal charges.
2. During the peak hours of flight take-off and landing, due to the large traffic volume and tight parking spaces, there is a certain congestion.
Verb (abbreviation for verb) Work arrangement for next year.
Next year, we will give full play to our advantages, improve our shortcomings, broaden our thinking, be realistic and pragmatic, and go all out to do our job well. It is planned to carry out work in the following aspects:
1, strengthen the overall work. According to the annual work requirements of the company's leaders, make specific plans for the work in the second half of the year, and make clear the content, time limit and goals to be achieved. Strengthen coordination among departments, organically combine all work, clarify work ideas, improve work efficiency and enhance work effectiveness.
2. Strengthen work style construction. Always maintain a good mental state, and carry forward the work style of hard work, advancing despite difficulties, striving for perfection, being rigorous and meticulous, and being proactive.
3, further improve the implementation of the safety system, strengthen inspections, to ensure safe parking and zero accidents.
4. Strengthen the inspection of service quality, combine innovative service with personalized service, and effectively improve the service level of parking lot.
202 1 summary of parking manager's personal work at the end of the year (5) At present, most parking lots belong to charge management. The director of the management office arranged for me to be a parking lot manager, responsible for vehicle access management and parking lot inspection. First of all, I learned about the system of parking lot management of the management company, such as the job responsibilities of parking lot administrators, parking lot management regulations, charging standards and so on.
Understand the basic situation of the parking lot from the security supervisor, and be familiar with the parking lot signs such as vehicle import and export, height limit, speed limit, no parking sign, direction indication, parking line and no parking line. There are xx parking spaces in the parking lot of xx Building, which are divided into above-ground and underground parking spaces. After getting familiar with the vehicle management system of parking facilities and management office, I began to participate in the practical work of vehicle management. As a parking attendant, his gfd represents the service image of the management company, so dressing the should be civilized and standardized. When the vehicle enters the parking lot, I smile at every customer, salute the customer, and register the basic information of the vehicle, such as appearance, model, license plate number, entry time, damage, etc. If the vehicle is damaged, I should inform the customer and give the vehicle pass to the customer in a friendly way. When the vehicle leaves the vehicle, check whether the user of the vehicle is consistent with the vehicle (if not, ask about the situation, get in touch with the owner, and let it go after obtaining the owner's consent), and then check the departure time. If the charging time is reached, it shall be charged according to the unified charging standard of the Price Bureau, and a charging bill shall be issued to recover the vehicle pass.
When patrolling the parking lot, it is necessary to maintain the order of vehicles entering and leaving the parking lot and the facilities and equipment in good condition, direct the vehicles entering the parking lot to park in the designated parking space line and arrange them neatly, and inform the owners to close the doors and windows and carry valuables and vehicle passes. I carry out uninterrupted inspection of the parking lot according to the company's specifications, check whether the vehicle is properly parked, whether there is any damage or missing parts, and contact the owner and register immediately if the doors and windows of the vehicle are not closed or damaged. During the internship, such a thing happened: the door of a vehicle was scratched, and the owner thought it was damaged in this parking lot and asked the management office for compensation. I didn't know what to do at that time, so I reported it to the security supervisor. The safety supervisor immediately came to understand the situation and found that the parking space was narrow and the parking space next to it was empty. Judging from the scraping situation, it is very likely that the vehicle next to it scraped the door of the vehicle when it drove out. The safety supervisor checked the vehicle entry and exit registration form and the parking lot video, and found that the car next to it was indeed scratched when it was driven out, and the owner was the owner upstairs. The security supervisor immediately contacted the owner, but at first the owner refused to admit it. The security supervisor patiently explained and distributed the registration and video materials of vehicles entering and leaving the parking lot. After coordination, the owner agreed to repair the damaged vehicle and bear the expenses.
In this case, I feel that the inspection work has not been done well, and it has not been found and handled in time, which has caused complaints from the owners. If there is no parking lot video as evidence, it will bring great difficulty to solve the problem. Therefore, vehicle registration, irregular inspection and technical defense measures are indispensable means of parking lot management. However, in the process of vehicle parking, people are often injured or even lost, and similar cases often appear in recent reports. I think there should be a clear responsibility process. If the management work is not done in place, the management company should bear certain responsibilities, but the property management company is not an insurance company after all. The parking lot management service it provides is only the order maintenance service of the parking lot, and the management fee charged is parking space rent, not vehicle storage and insurance fees. So I think that in the case of stolen vehicles, of course, this situation should also be analyzed in detail, provided that the property management company provides its promised management services.
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