Which department supervises the property charging standard?

Property charges shall be supervised by the competent price department in conjunction with the administrative department.

The price department in conjunction with the administrative department is responsible for the supervision of property service charges. If the property service charges are unreasonable, the owners and the property management company can solve them through consultation on the basis of voluntariness and equality in accordance with relevant laws, or complain to the relevant departments of the local people's governments at or above the county level where the property is located. If the complaint is still unresolved, it can be submitted to the arbitration commission where the property management company is located for adjudication.

The scope of property management is as follows:

1, house maintenance management, which is the main aspect of house management. Maintenance and management of the house and its equipment, ensure that the house and its equipment are applicable under normal circumstances, and will not be damaged due to unreasonable facilities and improper use, and keep the house and its equipment in good condition. Through the repair of houses, equipment and facilities, the service life of houses, equipment and facilities will be extended and natural elimination will be reduced. Give full play to the utility of houses and equipment and safeguard the legitimate rights and interests of property owners and users;

2. Greening management. Formulate and implement the regulations on greening management in residential areas to provide a warm and elegant living environment for property owners and users;

3. Health management. Provide high-quality sanitary environment areas for owners and users to meet the housing needs of owners and users;

4. Public security management. Including the safety management of buildings and their equipment and facilities, the personal safety and property safety management of property owners and users, and the formulation and implementation of safety measures such as fire prevention and theft prevention;

5. Vehicle traffic management. Management of main passages, parking spaces and facilities in the community;

6. Management of public municipal facilities. Entrusted to manage municipal facilities such as water supply, power supply, gas supply, heating, posts and telecommunications. , including collecting and paying related fees;

7. Management of illegal buildings. Cooperate with the competent department of illegal construction to report, supervise and manage illegal construction;

8. Various life services. Carry out routine services such as public corridors, roads outside buildings, public toilets, and garbage removal; Open up night parking lots, farmers' markets, tourism services, flower and seedling sales and other business services. Provide convenience for owners and users, increase income and make up for the shortage of management funds.

To sum up, the three-level service standard of the property is the property management office to be established, which can receive the owners in time and provide some related services every day. In addition, the owner needs to handle and complete the maintenance in time, and the property needs to communicate and handle the owner's complaints in time, and provide more than three paid services and more than two convenience services. Although the service is poor, it is still a good property service standard.

Legal basis:

Article 34 of the Regulations on Property Management

The owners' committee shall conclude a written realty service contract with the realty service enterprise selected by the owners' congress.

Property service contracts shall stipulate property management matters, service quality, service fees, rights and obligations of both parties, management and use of special maintenance funds, property management premises, contract term, liability for breach of contract, etc.

Article 35

The realty service enterprise shall provide corresponding services in accordance with the stipulations of the realty service contract.

The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.