Which department should I go to for property complaints?

Complaints about property can be made to the Property Management Office of the local real estate administration, which is the competent department of the property industry. Do a good job before complaining. Don't take the form of oral complaints, but submit them in writing. Look at the property management agreement signed with the property management company before submission. Where did the property management company fail to fulfill its responsibilities, the evidence should be full and complete. If you have a complaint about the property price, you can call 12358 to report the complaint, or report it online through the online price reporting system of 12358 price supervision platform, or call the local housing and construction bureau or housing management office.

property management regulations

Article 40

Property service charges should follow the principles of rationality, openness and adaptability between fees and service levels, and distinguish the nature and characteristics of different properties. The owners and the realty service enterprise shall, according to the charging standards for realty service formulated by the competent price department of the State Council in conjunction with the administrative department of construction of the State Council, stipulate in the realty service contract. Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.