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Annual work summary of the unit
Annual work summary of the unit 1 1. Individual employees determine the key work and core performance indicators for the whole year.
(A) information construction and application
1, because the operating system used by the company is often attacked by various viruses and malware, it is necessary to update the operating system frequently. In order to solve this problem, the group decided to deploy WSUS patch server to realize the automatic update of system patches. After many experiments, the servers were deployed in various regions of the country in advance, which effectively protected the security of the company's network.
2. During the busy May Day, serious consequences of cyber attacks occurred in other areas. In order to ensure that Tianjin will not be attacked by viruses and a large-scale outbreak of viruses during the busy period of May Day, I actively cooperated with the information security department of the headquarters to build a new virus server overnight. At that time, it was the busy time for Guang Hai Temple to reinstall and install Mayday support equipment. Time is tight and the task is heavy. After two days and two nights, the server was successfully built and debugged. And after the installation, the antivirus software of computers in the company will be replaced by Norton's latest version of antivirus software.
3. During the 11th busy period, seven new stores, namely Jieyuan Road Store, Jinzhong River Street Store, Station Store, Beichen Ruijing Store, Binhai Development Zone Store, Hongqiao Store and Fukang Road Store, were successively opened, with tight time and heavy tasks. Support materials from headquarters are also constantly being delivered. I count and allocate support equipment, and actively contact logistics and chain stores to ensure that support equipment can be delivered to the support department in time, and to ensure the busy work of various departments and stores.
In the middle of 4.20xx, I felt that the original asset accounting method and management method could not meet the company's development and the rapid increase of equipment, so I developed a fixed asset management platform with other colleagues in the department, which was used for daily fixed assets registration, allocation, allocation, daily maintenance, asset scrapping and other operations, making the whole use cycle of equipment from the beginning of use to scrapping more specific, and all kinds of asset data more accurate, making business process, standardization and specialization for better management in the future.
During the period of 5.20xx, in order to cooperate with the launch of some new systems, such as new store system, new branch system, SAP7 10, CRM, etc. I took the initiative to contact the relevant departments to inquire about the situation, worked overtime to replace all the computers in the company with new operating systems and application software, and completed it before the specified time, thus avoiding the inconvenience caused by the backward software version and the impact on sales.
(2) Daily equipment repair and maintenance
The company's information equipment is increasing year by year, and the original maintenance processes and methods can no longer adapt to the current environment. My colleagues and I analyzed the main problems we faced and studied the processes of other similar companies. On the basis of improving the technical level of maintenance, the maintenance process and methods were improved, the intermediate links were reduced, and the maintenance speed was accelerated. The hardware damage was repaired within 3 days and the non-hardware damage was repaired within 5 hours, and the efficiency was improved by 1 times.
In daily work, timely repair information equipment sent by stores and office areas, and register maintenance records. Carry out routine maintenance, such as dust removal, on the equipment that has been used for a long time to avoid damaging the equipment.
For the equipment that cannot be maintained or has no maintenance value, actively contact the financial department for identification, communicate with relevant departments, and propose the scrapping process. The normal and orderly upgrade of the company's equipment ensures that the equipment performance meets the needs of the company's various businesses.
(three) daily, mid-year and year-end inventory inspection work
Inventory is the most important work in asset management. Therefore, a large-scale inventory of the whole company is conducted twice a year. One is in the middle of the year and the other is at the end of the year. Together with the financial department, I make daily inventory of all departments, find out the reasons for the differences in time, and investigate the responsibility of the first person responsible for the differences in time, and deal with them accordingly according to the company system.
(four) newly opened stores and store renovation and reloading.
This year, I experienced the work of opening a new store and reloading. Including the re-installation and reconstruction of Nanlou Store, Tanggu Store, Guang Hai Miao Store, Xiqingdao Store, Tanggu Jinjie Store, Dagang Store, Beichen Store, Liuwei Road Store, Hongqi Road Store, Chang 'an Store, Yangliuqing Store, Zhongshan Road Store and Wuqing Store.
When reloading, I will prepare the computer needed to open the store in advance, install the operating system and complete the debugging. On the opening day, the information equipment in the store will be guaranteed in real time to ensure that there is no fault during the opening period.
(5) Computer support for holidays.
In the past year, I have experienced the promotion stages of New Year's Day, May Day, November Day and these three major festivals. During this festival, I provided more than 300 computer equipment and more than 300 printers for 30 stores, mainly including the distribution and debugging of supporting equipment and the withdrawal of later equipment.
Before the busy guarantee, I check the equipment used for the guarantee in advance to avoid problems during the guarantee period, and contact the relevant maintenance units for maintenance in time to ensure the busy guarantee needs. According to the different uses of the supporting equipment, I installed the corresponding business software in advance, so as to reduce the pressure of later work and find and solve problems in advance.
During the busy support period, according to the actual needs of each store, I distributed the computers prepared in advance to each store and completed the handover procedures. Then install supporting equipment, remote monitoring and debugging of small and medium-sized stores. For large stores, I went to the store to debug with the sales staff to ensure the normal operation of equipment and various sales software, and to ensure the large-scale installation and debugging of more than 20 stores in a short time.
After the busy support work, I counted and packed the support equipment to ensure that its accessories and ancillary equipment were in good condition, and then withdrew the equipment to the warehouse.
Second, summarize and analyze the completion of work tasks throughout the year.
During the period of 20xx, I summarized the achievements in my work in 2009, analyzed my own shortcomings in working methods and work completion standards, and then determined the preliminary requirements of 20xx. During this year, I constantly strengthened my business level, enhanced my technical strength and improved my management ability to meet the requirements of the company and departments. In the information construction, I put my heart and soul into my work and complete the tasks assigned by the leaders on time with good quality and quantity.
Within the department, pay attention to teamwork, absorb the work experience of other employees, share their own experiences with others in time, make progress together, and help others to work independently and share their own experiences and knowledge with you.
Under the leadership of the leadership, I have maintained a good work style and struggle morale, truly implemented my work objectives, acted quickly, had strict discipline and strict management, actively implemented my personal task list and plan, actively promoted my work, improved efficiency and quantified results, and successfully completed my work objectives this year.
Three. Ideas, plans and core tasks for the next step.
In next year's work, I will constantly sum up my work experience, analyze my work, find out the shortcomings and improve them. Keep up with the general direction of enterprise development and improve its own technical level. Be strict with yourself, improve work standards, learn advanced technology, and strengthen team building and ideological height. In business work, strengthen maintenance management, prevent failures, and provide good service guarantee for the company.
In the work of 20xx, we should continue to strengthen asset management, change passive management into active management, conduct irregular spot checks on information assets of various departments in conjunction with the Finance Department, deal with violations found in strict accordance with the company's system, educate those responsible for the problem, and strengthen the understanding of the importance of asset management. Strengthen the inspection of information equipment, and strive to prevent, find and solve possible problems in advance, which can not only ensure the normal work of various departments and the normal sales of stores, but also save maintenance costs and labor costs. Usually, we should pay attention to the maintenance of busy support equipment, pay more attention to the ways and means of support, and improve work efficiency. Support the business software installed on the equipment to be integrated as much as possible, improve universality, and use one machine as much as possible when busy, thus shortening the debugging time. In terms of working methods, it is necessary to clarify the individual division of labor in the department, so that everyone can know their own work content, and arrange their work according to the work content and everyone's characteristics, so that everyone can find their own position in the department. It is necessary to strengthen the team's sense of cooperation and let everyone fully integrate into the team.
I look forward to your greater progress in the new year.
Summary of the annual work of the unit Chapter II Unconsciously, one year has flown quietly, the bell of the New Year is about to ring, 20xx is about to bid farewell to its glory, and 20xx is coming calmly. Looking back, it was an extraordinary year and an important turning point in my career. Here, many years of quality inspection work has enriched my professional experience, made me learn a lot, and also helped me to improve myself in constant inspection, benefiting a lot. In June this year, I was transferred to the post of statistics in the quality department through competitive recruitment, responsible for the statistics of quality accidents and related data in the department. In my new post, I have been exposed to many new things and problems, and I have also learned a lot of new knowledge and experience, and my ideological understanding and working ability have been improved and further improved. I am very grateful to the leaders for their trust and recognition.
Looking back on the work in the past six months, although it can be said that we are conscientious and have made some achievements, there are still some problems and shortcomings: a lot of work is done while groping, and the organization is not very clear, so that we can't do it with ease, and the work efficiency needs to be further improved; It is not flexible enough to follow the rules, and some details are still not done well enough; Considering the problem is too simple and incomplete, lacking the sense of pioneering and innovation, and the coordination is also insufficient. I will face up to these problems, take them seriously, correct them in time, strive to complete my job with high quality and efficiency, and ensure the smooth progress of all the work in the department.
After several months of hard work, although I have been able to successfully complete the work, I know that my professional level and communication and coordination ability are still far from the actual requirements of the work. But I can overcome the difficulties, and at the same time, I am strict with myself, correct my work attitude, actively consult and learn from other comrades, and do my job conscientiously as always. At the same time, I often remind myself not to just bow down to work, but also to look back often, check every detail of work, summarize and analyze work experience, how to save time, how to improve efficiency, and try to make work procedural, systematic and orderly.
20xx is a brand-new year, and it is also a year full of challenges, opportunities and pressures. In the new year, I will definitely overcome my weaknesses, correct my shortcomings, strengthen my study, and devote myself to my work with a good attitude, firm belief and full work enthusiasm. Think more and communicate more when encountering problems, think twice before you act, and comprehensively improve your comprehensive quality and work ability. * * Every growth and progress in these years is a valuable asset in my career. I am very grateful to the leadership for providing me with this job opportunity, and thank many people for their warm help and careful care for my work. Although I still have many shortcomings in experience and ability, I believe diligence can make up for it. In the future, I will continue to work hard to correct and make up my own shortcomings and defects in time, do a good job in the new year, and contribute to the development of the enterprise.
Chapter III Summary of the Annual Work of the Unit Unconsciously, 20xx years have gradually drifted away from us, and 20xx years have also quietly arrived inadvertently. It has been four or five months since mid-July. Looking back on my work and life in the past few months, little by little not only made me unforgettable, but also left me with many beautiful memories, and also made me learn a lot of valuable things, which not only made me more skilled in my business work, but also more mature in my thoughts.
Business aspect:
Through these months' work and study, we can file materials more systematically and pertinently, such as important labor qualifications, construction team roster and so on. In the past, we simply copied these materials and put them in boxes, but it was inconvenient and messy to use. Now it is necessary to sort out the materials of each team, add a cover, write down the name of the legal person and the company, and then make a directory in the volume, and look for it every time. There are also signed, contract review registration forms, valuation data, economic activity analysis data, etc., which are stored in different categories. This is not only the case with paper materials, but also the electronic version is archived by establishing sub-files. When using it, just click along a main line in the document tree. Through this method, no important documents are omitted, and a lot of work efficiency is improved. As for the main business, through the study and work practice in recent months, I can now make some basic accounts, such as contracts, valuation accounts, personnel and equipment accounts, and I also understand the significance behind doing these accounts. For example, the personnel and equipment ledger, through regular ledger registration and update, can be timely informed of the changes of personnel and equipment in the construction team and their construction progress. The most important thing is to make a rough estimate of their expenses, better issue the construction plan according to their construction conditions, and ensure the construction period to proceed as scheduled. In the last month or two, I also learned how to integrate and classify the engineering quantity according to the contract process and the engineering projects in the unit price table, as well as the operation methods and precautions of skilled OA manual access, manual approval process, PM system manual access and contract registration.
Mentality:
For a student who has just joined the work, it takes some time to adapt to the life in the workplace. When I first came here, because of my lack of business experience, I sometimes made a little mistake, and sometimes I felt that I had done nothing wrong, but I was inevitably criticized. At this time, it is inevitable that my heart will be a little uncomfortable and wronged. Yes, my parents take care of me at home, and my teachers and classmates care about me at school. However, in the workplace, there are some realities that schools lack. At the beginning, many college students we separated together were not used to it, and some even got used to it. Now that we have adapted, let's look back. Actually, it's nothing at all If you make mistakes in your study, it will affect your academic performance and personal honor at most, and you may lose your job if you are not careful in learning business skills in your unit. Now I think the criticism of the leaders is actually for our own good and wants us to grow up faster. I remember that some time ago, Mr. Liu came to Beijing-Shenyang project and held a small symposium for our contract department. I benefited a lot from this symposium. There is a sentence that I still remember clearly: how to treat others' negation of you? In the past, people were criticized for not doing a good job, always thinking about whether it was caused by other reasons, and rarely looking for personal reasons, especially those who thought they were doing the right thing. After listening to Mr. Liu's speech, I understand a lot now: First of all, no matter how the work is done, since it has been denied, there must be something undesirable. Even if things are done right, sometimes it may be that the way of doing things is not flexible enough. In short, we must first learn to find reasons from ourselves, rather than questioning and shirking responsibility. In fact, this is also a way to promote our rapid growth. Only those who are good at introspection can find many small details. In order to open up our own ideas and do the work better and better, I think we should not aim at completion in the future, but think about how to do this work more beautifully! Therefore, we should always keep a good attitude at work, learn to decompress ourselves and adjust our emotions, and don't bring bad emotions to work. Only in this way can we enjoy the fun brought by work!
Ideologically:
Before graduation, you can be willful and clever at school, but if you still do this after graduation, it is not desirable. Through these months' work, I understand that since I work, I have to look like a job. At work, no matter how big or small, we should first attach importance to it ideologically, clarify our responsibilities and implement them, not only for ourselves, but also for others, because each of us is an important link in the responsibility chain and indispensable. Only responsible people, hard-working and enterprising people are people who are worthy of trust and willing to give you the job.
Existing problems at present:
The entry of PM contract registration is to prepare for the next entry of pricing. However, in the process of entry, one of the subcontracting lists did not include all the engineering projects in the signed contract unit price table, which made it impossible to enter the guidance price according to the signed contract unit price table, especially many temporary projects, which caused certain obstacles to the next process entry.
Personal advice:
In the company's guidance price, we hope to integrate all work areas and different projects, and unify the project name, project code, measurement unit, measurement rules and the guidance price of possible processes.
Next year:
1, master the inspection pricing of each shelf team, and carefully review the inspection pricing and settlement of each shelf team; Learn to report all kinds of reports and issue monthly, quarterly and annual construction plans.
2. Assist each shelf team to manage the responsibility cost, reasonably control the cost and improve the economic benefit on the premise of ensuring safety, quality and construction period.
3. Establish and improve the responsibility cost management ledger and other ledgers, and do a good job in collecting, sorting and archiving related matters and materials needed for the analysis of economic activities in this department.
4, complete other work assigned by the leadership and assist other departments to do related work.
20xx is drawing to a close. As a member of the contract department, I will March towards 20xx with firm and confident steps with full work enthusiasm and ardent hope of leaders!
Annual Work Summary of the Company In the past 4 XX years, under the guidance and strong support of the company leaders, according to the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", the company management philosophy of "people-oriented, customer-oriented, honesty-oriented, quality first", taking "improving the level, creating benefits and building brands" as the company's development goal, and through the joint efforts of all employees in the department, "service first" Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work in XX years.
1. Personnel management
After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.
At present, there are 14 employees, and 9 people have resigned and transferred to other posts this year (). Among them, the reservoir area transferred to other posts 1 person, and 8 people resigned.
train
Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning.
On the premise of training cleaning personnel (cleaning manual), combined with the actual situation in the work, the following training is emphasized: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust.
We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit.
After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.
3 Clean working mode
Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results.
On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. With the existing staffing of 7f- 16f, a cleaner can basically solve health problems at any time within 30 minutes. However, during the rush hour 1 16f, it often happens that the cleaning staff 1 hour can't enter the men's bathroom, which leads to the dirty toilet.
In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. In recent years, due to the construction of the second floor and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction, it will be thoroughly cleaned to meet the hygiene standards.
In order to ensure that the elevator carpet hygiene meets the standard requirements, vacuum every 20 minutes.
4. Completion of cleaning work
(1) Complete the establishment of cleaning staff and timely correction of working mode.
(2) Complete the daily sanitary maintenance of the public areas of the building.
(3) Complete the land reclamation of the newly settled floor.
(4) Complete the stone crystal hardening treatment and carpet maintenance of the building.
(5) Complete the removal of construction waste.
(6) Finish the second cleaning of the external wall of the building.
(7) Complete the peripheral ground scouring work.
(8) Clean the b 1 parking lot twice a month. (Not responsible for daily cleaning)
(9) Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor.
(10) Finish waxing and maintenance of wood every quarter.
5. Greening work
In May, about 100 plants of green plants were purchased in the building, and the office and lobby grew generally. In other places, due to insufficient sunshine and humidity, especially poor ventilation, there are many green plants and pests, and most of the plants in the elevator hall die. Others barely survived, but they had no ornamental value. Efforts should be made to overcome unfavorable factors during maintenance, so as to change soil every two seasons, increase nutrients, kill insects in time and focus on maintenance for a certain period of time. Hawaii coconut successfully bred two. It is suggested that indoor greening should be outsourced in XX years to ensure the ornamental of plants.
6 peripheral greening was not replanted due to waterproof construction, and the greening should be completely redesigned in April of XX.
Attached is the list of green plants purchased in May of XX. Name of quantity purchased (tree) Existing quantity (tree) Death quantity (tree) Green radish 20 13 7 Sargassum 13 0 Fortune Tree 5 5 0 Hulk 24 17 Black King Kong 200 Smooth sailing 6 6 hawaii coconut 8 1 1 banyan tree/. 2 0 African Jasmine 3 3 0 6 Pest Control According to the street's instructions on creating a national sanitary city, the building was thoroughly cleaned and destroyed, which met the national sanitary regulations. In the work, according to different seasons to kill mice and mosquitoes and flies, and achieved good results.
7. Health quality supervision
With the implementation of iso900 1-XX quality system, cleaning has strengthened the supervision of work quality, completed the filling of forms, controlled the work quality with various records and systems, and summarized the problems existing in the work, further corrected them, and achieved good results.
8 cost control
The average cleaning cost of XX is 5500/ month.
In the control of cleaning products, guest products (roll paper and hand sanitizer) are difficult to control. For example, the cost of roll paper for one month is nearly 1300 yuan. Hand sanitizer is close to 220 yuan in a month.
The monthly stone maintenance cost is nearly 1000 yuan.
Nine problems in work
1 The surrounding parking lot is polluted by cars and cannot be effectively removed.
There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel.
In winter, when it snows, the hygiene of pharmacies can't meet the standard. You can consider buying a self-propelled automatic washing machine, which will improve to some extent.
After the building was put into use for two years, the waterproof, oil-proof and anti-fouling ability of stone materials decreased. In order to prevent water damage, weathering and other diseases, XX plans to protect the stone materials in the bathroom and lobby floor.
Under the condition of ensuring hygiene standards, the cost of replacing some high-frequency equipment and cleaning equipment will increase to some extent. In order to ensure the sanitary standard of elevator carpet, the vacuum cleaner vacuums every 20 minutes as required, and the vacuum cleaner is turned on and off nearly 90 times a day.
In XX years, the overall cleaning work has been improved, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. With the guidance of company leaders and the efforts of all cleaning staff, we will have a better performance in XX. Commonly used cleaning agents are distributed in proportion in the workshop, and the usage is controlled.
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