Because I didn't pay the heating bill, I was cut off by the residential property. Is there any way to solve it? What government departments or legal channels can help?

According to relevant laws and regulations, the provision and use of water, electricity, gas and heating is a legal relationship between the owner and the suppliers of water, electricity, gas and heating, and has nothing to do with the property. The property is only entrusted to collect fees, and it has no right to stop water, electricity, gas or heating. If the owner doesn't pay the heating bill, there must be a reason. At this time, the property company should negotiate and solve it, and it is necessary to solve it through court proceedings.

It's illegal to pay the heating fee if the property is cut off from water and electricity. You can complain to the local construction department.

You can also bring a lawsuit to the people's court.