Which department does the complaint property management belong to?

Complaints against property companies are under the control of the property industry authorities.

You can complain to the property management office of the local real estate administration, which is the competent department of the property industry, and then complain after doing the corresponding work. Try not to take verbal complaints, and try to submit them in writing. Before submitting, look at the property management agreement signed between you and the property management company, and see what the property management company failed to do. The evidence should be full and complete.

If individual property workers have management or other problems that infringe on the interests of the owners, they can complain to the property manager. If you are dissatisfied with the property management company, you can complain to the headquarters of the property management company or report to the owners' committee. Industry committees can urge property management companies to improve service quality, and supervise and audit the income and expenditure of various funds.

To sum up, if you are not satisfied with the property, you can also complain to the local real estate administrative department, because the real estate administrative department belongs to the superior leader of the property. If the residential owners complain about the property to the real estate bureau, then the property department will naturally be audited by the real estate bureau and then send people to investigate, so the property is most afraid of the residential owners complaining to the real estate bureau.

Legal basis:

property management regulations

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.