The attitude of property service is very poor. Can you teach less about property fees?

Now there are many residential areas in the city, which are regarded as a separate property management area. Generally, professional property service enterprises are selected through bidding or agreement. At present, there are also some small-scale old residential areas that have not hired property service companies, and most of them use self-management or entrust individuals to provide services.

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A realty service enterprise refers to an economic entity with legal person status and providing services in accordance with the realty service agreement. Property service enterprises are for-profit enterprises, and their main obligations are to provide maintenance and management for public facilities and equipment in the property management area, and to maintain environmental sanitation and related order in the property management area. Detailed contractual obligations should be clearly stipulated in the property service contract signed with the construction unit or the owners' committee.

In daily life, more and more community owners are dissatisfied with the quality of services provided by property service companies, and verbal and physical conflicts occur from time to time. Property service contract disputes are also increasing year by year, mainly divided into two categories. One is the dispute that the property service company sued the owner for paying the property service fee, which is also the main type of the case. The other is that the owner sued the property service company for failing to fulfill its obligations in accordance with the property contract and demanded compensation for losses. Then, when the property service enterprise fails to perform its obligations as agreed in the contract, can the owner not pay or pay less the property service fee accordingly?

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Disputes between owners and property service companies are mostly due to poor environmental sanitation, poor public security, stolen property of owners, poor management of public facilities and equipment, and chaotic property management. In this case, the owner may pay less or no property fees, and then the property company may bring a lawsuit to the court without reaching an agreement with the owner.

According to the provisions of Article 35 of the Property Management Regulations issued by the State Council, the property service enterprise shall provide corresponding services in accordance with the stipulations of the property service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law. Therefore, the property management company should strictly fulfill its corresponding obligations according to the contents of the signed property service contract. If personal and property losses are caused by the owner's own reasons, he will also be liable for compensation according to law.

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If the property company actually fails to perform or fully perform its obligations in accordance with the property contract, such as poor environmental sanitation and insufficient safety measures in the community, it will affect the service quality of the property company and not conform to the stipulations of the property contract. According to the principle of consistency of rights and obligations and the principle of fairness, if the property management company fails to perform its obligations in accordance with the contract and provide corresponding flawless services, of course, it cannot enjoy the right to collect corresponding property fees. If the owner has paid the property fee, he may request the return or offset the later property fee as appropriate. If he hasn't paid the property fee, he can ask for a discretionary deduction. Of course, property fees should match the quality of property services provided by property companies. If the property management company has contractual obligations in no performance at all, the owner can of course refuse to pay the property fee or demand a full refund. If negotiation fails, both parties may bring a lawsuit to the people's court.