Residential property is not monitored. Recently, many cars in the community have been artificially scraped. What should I tell the property? Who should I complain to about the property management comp

Residential property is not monitored. Recently, many cars in the community have been artificially scraped. What should I tell the property? Who should I complain to about the property management company? You can complain to the community neighborhood Committee to see if there is any inevitable relationship between the broken monitoring and the car being scraped, that is, if the car is broken, it must be scraped. Therefore, the property bears part of the responsibility at most, as long as it is not the subject of infringement, it is not the main responsible party. It depends on whether there is a maintenance plan for the property, whether there is a maintenance unit to check it, how long it has not been maintained, and whether it belongs to a reasonable category.

Legal analysis

First of all, the car was scratched in the community, no matter how much damage it caused, we must find the infringer. However, due to the damage of residential monitoring equipment, it is impossible to determine the infringer, so it is impossible to claim the owner's rights, and it is possible to determine whether there is someone else's fault. Secondly, property management should be responsible for the safety of the community. If the monitoring equipment is damaged, it is impossible to lock who the infringer is, which means that there is some kind of fault in the facility. It may be necessary for the owner to lodge a claim. If the property management contract clearly stipulates the corresponding treatment measures or related agreements, it shall be settled according to the agreement. If there is no relevant agreement between the two parties, because the car is scratched in the community and the monitoring equipment is damaged, it is impossible to determine the infringer. It means that the security service provided by the property management is relatively weak, and there are some mistakes, so the owner can claim compensation from the property. It should be noted that the owner must collect relevant evidence in time when looking for property management claims, such as scratches on vehicles and evidence that monitoring equipment is not working properly.

legal ground

"Regulations on Property Management" Article 46 A property service enterprise shall assist in the safety work within the property management area. When a safety accident occurs, the realty service enterprise shall, while taking emergency measures, report to the relevant administrative departments in time to assist in the rescue work. The realty service enterprise shall abide by the relevant provisions of the state when hiring security personnel. Security personnel shall perform their duties in maintaining public order in the property management area and shall not infringe upon the legitimate rights and interests of citizens.