What services does the residential property fee include?

Legal analysis: 1. The service provider and the serviced party sign a standardized property service contract, and the rights and obligations of both parties are clear.

2, to undertake the project, the residential area * * * with parts, * * with facilities and equipment for careful inspection, acceptance procedures are complete.

3, management personnel, professional operators in accordance with the relevant provisions of the state to obtain property management professional qualification certificate or post certificate.

4, a sound property management plan, quality management, financial management, file management system.

5. Manage service personnel to dress, wear signs, behave in a standardized way, and provide positive and enthusiastic service.

6. Set up a service reception center and announce a 24-hour service telephone number. Within half an hour of urgent repair, other repairs will arrive at the site according to the time agreed by both parties, and the records of repair, maintenance and return visit are complete.

7. According to the owner's demand, provide special services and agency services other than the property service contract, and publicize the service items and charging standards.

8. According to the relevant provisions and contractual agreements, announce the income and expenditure of property service fees or property service funds.

9, according to the contract to regulate the use of housing special maintenance funds.

Legal basis: Regulations on Property Management

Article 2 The term "property management" as mentioned in these Regulations refers to the activities in which the owner selects a property service enterprise, and the owner and the property service enterprise carry out maintenance, conservation and management of the house, supporting facilities, equipment and related sites in accordance with the provisions of the property service contract, so as to maintain the environmental sanitation and related order in the property management area.

Article 6 The owner of a house is the owner. Owners enjoy the following rights in property management activities:

(a) in accordance with the provisions of the realty service contract, accept the services provided by the realty service enterprise;

(two) proposed to convene a meeting of the owners' congress, and put forward suggestions on matters related to property management;

(three) put forward suggestions on formulating and amending the management statute and the rules of procedure of the owners' congress;

(four) to participate in the owners' meeting and exercise the right to vote;

(five) to elect members of the owners' committee and enjoy the right to be elected;

(six) to supervise the work of the owners' committee;

(seven) to supervise the realty service enterprise to perform the realty service contract;

(eight) the right to know and supervise the use of * * * parts of the property, * * facilities and equipment and related sites;

(nine) to supervise the management and use of special maintenance funds for * * * parts of the property and * * * facilities and equipment (hereinafter referred to as special maintenance funds);

(ten) other rights stipulated by laws and regulations.

Article 43 A realty service enterprise may, upon the entrustment of the owners, provide services beyond those stipulated in the realty service contract, and the service remuneration shall be agreed upon by both parties.