Speech at the first meeting

Dear leaders and colleagues,

Hello everyone!

It is a great honor to be promoted to manager. First of all, thank the leader for giving me the opportunity to show myself again. After several years of work and study in the company, I have a deeper understanding of our store's business model and a lot of insights. In this big family, the help of the leaders and the team atmosphere give me the opportunity to learn and improve my quality and comprehensive management ability. As a store manager, I think my personal advantages are: love my job, strong learning and adaptability, strong understanding, fine organization and good communication skills. Of course, I also have some shortcomings, such as lack of experience, so I have to learn a lot from my colleagues, but I also have the basic qualities of a store manager: I love work, work hard, be meticulous, and don't cheat. I always prove myself every time I encounter difficulties and never complain about others. I also have the talents that a store manager should have. I am strict with myself, honest and clean, and I believe in being honest with others. In my future work, I should not only maintain the authority of the top management of the enterprise, but also keep close contact and get along well with the team leader, manager, accountant and employees. It is precisely because I have a good personality charm and life goals that I have established deep feelings with my colleagues. In my daily life and work, I constantly strengthen my personal cultivation and professional knowledge, and I am strict with myself on the creed of hard work. For the normal development of our store, I will adhere to principles, strictly observe discipline, treat others equally and convince others by reasoning. I will know all the instructions issued by the company at the first time, reach all departments in the store as quickly as possible, and urge all departments to put them in place step by step without formalism. It is necessary to specifically implement it to everyone and every point, so that departments can be connected into lines, stores can form a network, and companies can spread out the surface, that is to say, points can be connected into lines, lines can be combined into networks, and networks can be folded into surfaces. I think only? Face? Only when it is rolled out can the company develop faster and become stronger.

In addition, I think as a store manager, I should not only understand what is the goal of the task assigned by my superiors, but more importantly, how to achieve this goal, so my approach is to stick to it? Five requirements? To lay a good foundation for the future implementation of the company's tasks, including? Five requirements? It means: 1 Communication: always communicate with local governments and relevant departments around our shopping mall and related to shopping mall operation? Such as: urban management, police station and the property department where our store is located? We need help to create good conditions for our store to engage in various promotional activities outside the store in the future. 2, pragmatic: that is, look down, start from small things, and lay a good foundation for future work. 3, to communicate: often communicate with the managers, employees and promotions of various departments to understand what they don't know inside and outside the store and are closely related to the normal sales in the store, and really learn from each other. 4, to understand: that is, anything that has not been experienced, we must understand the process and result of this matter. Only when we really understand it can we do it more perfectly. Therefore, I must understand the process and result of any problem I encounter in my work, and analyze the advantages and disadvantages before implementing it. 5. Summing up: Summing up past experience, learning lessons from things that have not been done well, finding out the shortcomings of successful things in implementation, and applying these experiences to future work.

In addition to the above points, I think the following two points are also important.

First, store management.

Only by constantly grasping the daily trifles in the store can we lay a good foundation for store management, so store administration should be put in the first place. 1. Establish a step-by-step management system and refine the division of responsibilities from top to bottom. Make everything in the work managed and implemented, and put an end to dead ends.

2. Pay attention to the training of employees in the store, cultivate the collective sense of honor and ownership of employees and salespeople, be proud of the store, let each employee and salespeople give full play to their respective potentials, and make them have high-quality talents who are dedicated, enthusiastic, thoughtful in service, understand business and manage.

3. Establish a clear reward and punishment system to motivate and restrain the work of employees and salespeople, so that the whole store can become a United and cooperative group and be invincible in the competition.

4. Make use of all reasonable and available conditions to create and decorate a good storefront environment, establish a good business image, and try our best to make customers enjoy shopping in a reasonable, relaxed, beautiful and clean environment.

5. with what? I am the best for you? For this purpose, while improving the service level of personnel and strengthening the education of service awareness, we should pay attention to the improvement of the comprehensive quality of employees and salespeople, such as speech, conversation and manners, so as to better consider customers wholeheartedly and reduce the number of complaints.

6. Pay attention to security work, prevent fire and theft, nip hidden dangers in the bud and prevent unnecessary losses to the company.

7. Create a good external environment, coordinate cooperation with government departments, and reduce unnecessary troubles.

Second, management.

1. Strengthen the management of goods purchase, sale and storage, master the rules, improve the turnover rate of goods inventory, avoid the backlog of goods and inventory, and make the management of goods in warehouse more scientific and reasonable.

2. Make clear the sales target of the whole store, refine and quantify the sales task, implement it to all departments, brands and personnel, and analyze the relevant data.

3. Make a fuss about holidays, actively participate in various promotional activities and activities of the company in the store, and do a good job in publicity and layout.

4. Do a good job in the reception of big customers and group purchases, do a good job in one-person reception and comprehensive coordination, so that customers can feel convenient and fast service.

5. Know yourself, analyze and summarize the existing gaps through market research, and adjust in time to adapt to the development and changes of the market and improve the market share.

6. Reduce costs as much as possible, increase revenue and reduce expenditure, thus reducing expenses.

7. Deal with customer complaints accurately and timely, and eliminate accidents that may damage the company's interests or reputation in the bud.

These are some thoughts on store management after I became the store manager. If there are any shortcomings, I hope the leaders will criticize and correct me. The company can provide me with this stage. I will work harder to serve the company and hand in an excellent work report card to prove that the leader's decision is correct. I will never live up to the trust and expectations of the leaders. I will use what I have learned in my work to work harder for the company. I also hope that leaders and all my colleagues will continue to support my work. I believe.

Thank you!

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